Family Air LLC

Great job with our new ac and heat install. Quote was exactly as expected. Nice job. We would highly recommend them for anyone wanting high quality and honest work done. Thanks Jonathon and crew!! You all saved our butts right before a heat wave.

I just wanted to add that we had our first fall service for the new unit. Michael came out on time and inspected everything. He was curtious and professional! Thank you!

Wonderful company! We used them to install our HVAC several years ago. Not only did they have the best price, they were very personal, professional, non-salesmen-y, and quick. Since then, whenever we need an urgent repair they are able to get there within the day or next. Their service call price is very reasonable, and they are in and out very quickly. If you are looking for any type of HVAC installation/service, I highly recommend this company!

I don't generally post reviews but have had such positive experiences with the hvac techs at Family Air that I just had to post a review. I own a home inspection business and use Family Air for my personal home. Their techs are always honest and their company always charges a fair price. Gerardo came to my home yesterday for the $89 tune up. He was at my home for almost two hours and showed me that the capacitor on my blower motor was needing replacement. He went through every component of my system and even left me with some complimentary passes to attend a local event. I can't say enough about their customer service from scheduling call to maintenance techs and would highly recommend their services for anyone looking to get great service at a more than fair price.

Very responsive, thorough and professional. Our old air conditioner broke just as temperatures were forecast to hit 100. Kurt was at our house the very next day and had seven different estimates for us to choose from. He helped us make a choice, and before the temperatures began to climb, our new air conditioner and furnace were installed. The two men who installed it were professional, focused, quick and friendly. They answered all our questions and left our garage and outside area completely clean. We could not imagine better service. Thank you!

Family Air did an amazing job troubleshooting our HVAC issues that could not be resolved by the company that we purchased the system from. They reinstalled our HVAC system after it had been removed to install a new roof on the house and it runs more efficiently than it did previously. We also purchased a mini split system from them and it works perfectly on the second floor of our house. Highly recommend the team at Family Air.

We are very happy with the service we received from the Family Air Cooling and Heating company. They kept us informed by email and phone who the service tech was and when he would arrive at our home. The estimate of service was spot on, and our service tech was very friendly and knowledgeable about HVAC systems. If you are looking for honest service and great customer care, give them a call.

Installed our AC system EXACTLY as I wanted, no high pressure sales or B.S. Have been back every year for our annual check and ALWAYS great professional knowledge, care and treatment. Great pricing. I have personally recomended this company to my neighbors and friends! I will use NO other company! All our best to Jim, Faith, their families and employees!

Family Air was recommended to me, as I was taking down a Swamp Cooler and wanted to put in a New AC unit. Jonathan, was very professional at the 1st inspection and the quotes I received were reasonable with 2 different options. I called him 2 different times before making my decision with questions and he was prompt in returning calls. On installation day, the guys that did the work were professional and friendly and explained that they would be installing the new furnace and AC unit, and also answered any questions I had. They completed the install in 7 hrs and explained the Wireless Thermostat to me. They further advised me to call with any questions or concerns. Excellent installation job and customer service to: Jonathan, Randy, and Greg. I highly recommend Family Air.

Fabulous customer service, from the first contact and thereafter. The response time was exceptional, the service call for an estimate was far faster than I possibly could have expected and it couldn't have been easier to work with Family Air's management.

Family Air has fixed the HVAC on two houses for me. Both were "serviced" by at least 3 other companies each who failed to properly diagnose the problems while giving ridiculous estimates for unnecessary repairs or replacement of the units. Family Air was honest and straightforward. Their best tech Rick, who is now the service manager was persistent in the diagnoses and traced to problem to a bad solder joint on an electronic control board thus saving me ~$15K.