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Amenities

  • Wheelchair accessible entrance
  • Online estimates
  • Onsite services

Family Air LLC Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Melissa Callahan

James and his team at Family Air Air are the best in the business. When we called to tell them that the front AC unit at my preschool had breathed its last breath, they came to the rescue that same day with 2 portable units to keep the children cool until they could install a new unit. The new A.C. Was installed on the roof with a crane within a week and the workers were professional, courteous and kind. They removed the dead unit and the new one works fantastically! They also fixed the existing swamp cooler if I ever needed back up cooling in the future. I am forever grateful to them for keeping my students comfortable in the 100+ degree summer heat and for causing no interruption to my daily business. Highly recommend.

David Ollanik

I have been using Family Air for my personal home as well as my rental units for years and trust them completely. I get great personal service and it is always prompt and complete. I highly recommend them to anyone looking for an honest and dependable HVAC contractor.

Robert Lemieux

They responded right away. I had a great conversation with the technician about the age and condition of my unit. He did not try to sell me something I did not need. He corrected the problems quickly. It has now become apparent that I need a new unit and it is Family Air I go to first for estimates and support.

Bill Wood

Family Air has always been on time, professional, cost effective and has great service response! We have used them at our home as well as at our place of business. We recommend Jim and his staff to all our friends and customers in need. Bill and Deb Wood

veronica Huerta

our experiance with Family Air was over the top, they not only provided excellent service but amazing customer service, Our Tech was Tim, he came to our business Viking car wash with a positive and friendly attitude and had no problem guiding the issue we had to my husband step by step. This is a business we will continue to use . Very satisfied.

Tucson Tena

Highly recommend Family Air! This business will stand behind their products and service. We had a challenging situation and they saw through every detail to the end. They would respond promptly, regardless of time of day or day of the week. My favorite tech is Jonathan. He is a master of detail, a true problem solver and will go above and beyond the standard of customer service. I highly recommend this company.

Steve K

A/C began failing on one of the hotest days this year. I phoned late in afternoon or early evening and instead of the usual "this is the answering service someone will call you in the morning" I received an appointment for late Monday between 4-6pm. Technician arrived shortly after 2 pm and was finished in 2 hours. I had to leave while he finished the repairs and I paid over the phone by credit card the following day. I have been in the service business all my live (Bobby McGee's in the 70s and then Sausage Deli for 26 years). This is how you run a service business right!

Douglas Shupe

Gregg from Family Air made the service call on April 12th. Integrity, character and honesty. Fair price and would recommend to everyone. The name FAMILY says it all. Will call them again before winter for heat pump check. Thanks Again!

R Bright

I got a very reasonable quotation for a replacement heat pump from Jim and a great experience with the office and installation staff. Josh went above and beyond to make sure everything was working right and to qualify for a TEP rebate. I would highly recommend Family Air and will be going to them from now on.

Peter Else

The two technicians from Family Air showed up on time, worked efficiently, and charged exactly what the estimate said they would charge. So far, the system is working well, but it has not been tested under really hot conditions yet. I'll add the last star after the system holds up to the hot weather that will come soon. Thanks to Family Air for providing great service.

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