Reliance Heating and Air Conditioning

We recently contacted Reliance Heating and A/C to get a quote for installing new ducts and vents. From the first call, Reliance was very responsive; Daniel arrived the next day to talk with us, and he did his homework beforehand, was totally prepared and answered all our questions. The team that did the duct install was very professional, they showed up when they said they would, and cleaned up thoroughly at the end of each day. We are more than happy with the end result, and highly recommend Reliance.

Reliance has been great! We have used them over the past few years to maintain our system and recently replaced our AC unit. They are always very professional, clean up after work and responsive. Highly recommend using them for any maintenance, insulation or installs.

We needed to replace our two units that had the old Freon that isn't available anymore - Reliance did an excellent job and I highly recommend them.

I asked several friends on social media and elsewhere who they recommended because I knew this was going to be expensive and I don't have the time to be involved with the minute details. After receiving several leads and investigating their reviews online I got a couple quotes. We also live in a subdivision where all of our homes were built in the same few years so I've noticed all the local companies updating our neighbors AC's in the last few years.

Reliance wasn't the cheapest but it also wasn't the most expensive. It was the best. You can get a cheaper quote with a one-person company if you want - that can be a good option for some people - but my family wanted the confidence and support that comes with a larger company.

The salesperson Daniel came right on time, was professional, and answered all my questions (I used to be a mechanical engineer so I definitely had questions). He explained the cost/benefits of one-phase, two-phase, and variable speed options. We didn't go for the most expensive option, Daniel helped us find the one that fit our family and budget. He wasn't "salesman-y" at all - definitely low pressure and knew what he was talking about. We felt so good that we made our deposit the same day.

The day before our install, our neighbors had their AC units replaced. Same house as ours. Their company came with three big trucks, 5-8 guys, and there was stuff all over the lawn and street - it was a mess for 2-3 days.

When Jose and Roberto arrived in one truck, yes just two installers, I was a bit worried. Turns out, I had nothing to be worried about. They were professional, hardworking, answered all my questions with ease, and polite. They were so quiet that all of my Zoom meetings didn't even know all the work being done at my house. They were finished in one and half days.

My experience was off the charts. My wife and I feel great about our experience with Reliance.

I have lived in the Valley of the Sun for 50+ years and have seen a lot of HVAC contractors come and go and I finally have a company that I can recommend to everyone. Michelle and Dalen have instilled a level of service and integrity in their technicians that is unmatched. Thank you.

Brayden and his associate were very courteous and professional. They were responsive and on time. They diagnosed our issue very quickly and we’re able to resolve the problem. We won’t hesitate to use them again.

Just had a great experience with Reliance installation of a new A/C solution. The whole process was easy, (I just put my trust in this family owned business), but our installation team really stood out. These guys worked non-stop for two days, cleaning up behind themselves the whole time. Very impressed.

I have been a Reliance Heating and Air Conditioning client for several years. I won’t let anyone but them work on my unit. Geoffrey has been our regular technician since day 1. He is personable and does outstanding work with the highest integrity. I have recommended them to several neighbors and all of them have had great service and installs.

As always, the technicians were efficient and professional. I would never think of using anyone else.

Geoffrey showed up on time, had his shoes covered, clean uniform tucked in, a friendly smile, and got right to work by listening intently to my description of the problem. After looking at our unit, he told me he needed to go in and out, asking my permission, and within 35 minutes had the unit working and back online after replacing a failed component. I especially appreciated Geoffrey's communication skills, and "look you in the eye" honesty. Reminded me of the great service you used to get in the old days. Thank you Reliance and thank you Geoffrey. Highly recommended.

The team at Reliance are all class acts. I am so thankful to have such a great company that I can depend on for all of my HVAC needs. I have used this company for 10 years. There are professional, courteous, honest and caring about their customers.