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Reliance Heating and Air Conditioning Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rosie Pena

Enrique and Kevin did and installation and they did an amazing job. They arrived just in time and they went straight to work. They finished fast and they were very clean with their job. They set up a tarp to hold the dirt and any debris from the installation and even vacuumed afterwards to make sure they didn’t leave any mess behind. They were very nice and friendly and communicate.

Brandon F

Our old air conditioner finally stopped working and a trusted friend recommended Reliance. Daniel came out and was on-time, professional, courteous, and knowledgeable. He presented a few options for a replacement unit and we selected one. They were scheduled out for about a week and we couldn't get it installed the next day. But get this - they had a few spare temp units on hand and Daniel personally came out the next day to install a temp unit until they could install the new one. This was so appreciated as we didn't have to go to a hotel and spend extra money. We also appreciated the option to finance at 0% for 18 months. The installers of the new unit, Enrique and Kevin, were on time on the install date and very professional. Our new unit is working great and is more efficient and powerful than our old one.
I have dealt with other A/C companies that will take advantage of you with high prices or force you to subscribe to their maintenance plan with a new unit install and was wary of that. But working with Reliance was an absolute pleasure and I would 100% recommend them to anyone in need of a new a/c unit or service.

Ryan Bishop

Reliance Heating and Air Conditioning is a company that I would highly recommend to anyone who needs AC repair services. I recently had an issue with my AC unit at my business, ParksideTech, and Reliance was able to come out and diagnose the problem quickly and efficiently. They were also able to repair the unit quickly, so that I didn't have to go without AC for long.

I was very happy with the service that I received from Reliance Heating and Air Conditioning. They were able to diagnose and repair my AC unit quickly and efficiently. I would definitely recommend them to anyone who needs AC repair services.

Del Miller

our air conditioning did not kick on and cool the house. The unit kicked on and ran, but not cool. The repairman put on a new condenser coil and a new fan motor coil. He checked all the rest of the system and now it cools really great. He did an awesome great job. I will recommend this company to anyone in the area that needs help. The repairman was very knowledgeable and friendly and answered all of my many many boring questions. Thank you very much.

Glenda Lee

If I could give this company more stars I if I could. I was in a bind with no ac for 3 days. The previous company reported a few things that needed repaired including the coils. Their plan was to remove the coils, clean and charge them,get the fan running and put freeon in..probable a $3000 job.That would take 2 weeks without air!!! I had to purchase 2 ac units from home depot
to survive with old pets and myself having medical issues. I decided to get a second opinion and this Reliant came out the next morning earlier than expected, tripped the fan to come on and plugged in everything. Got it done in 20min. Saved myself and my pets!!! ...honest, reliable and trustworth...GOD BLESS

jeri westphal

We recently replaced two air conditioners as well as two furnaces. After meeting Daniel, it was an easy decision to work with Reliance. It was obvious he had the leadership and communication skills necessary for a project of that magnitude.
He is also clearly a man of great integrity; he came through on every promise - written and verbal. It was a pleasure to work with him. The installation by Jose and Roberto was exemplary in every way. We are totally satisfied. Thank you.

Patricia Brink

Absolutely the best customer service around. This was the second time Azel was out to work on our AC unit and both times he was wonderful. He was quick and was able to diagnose it within minutes. I called the office in a panic that our AC was not blowing cold air and within 3 hours later it was back up and running. Here in Arizona that is a huge quality to have. Thank you guys!

Joy Bianca

Update - we had to replace a heat pump, and Reliance came in with a very competitive bid. They did an outstanding job replacing the rooftop unit with a new 16 SEER unit.

Older review from 2020
We have dealt with several different heating & ac companies over the past 40+ years and have been very happy with the service that Reliance provides. The technician is very helpful, works quickly and answers any questions. Even when we called the office to ask extra questions one time, we were treated nicely and respectfully. They have been servicing our home systems for over 2 years.

Richard Sherry

Just had a new Trane system installed by Reliance. The salesman was very pleasant and professional. The pricing was straightforward and, though expensive, was comparable to other companies we inquired. We were comfortable that we were sold exactly what we needed, and nothing more.
The installer team was pleasant and neat. They were punctual and the job was accomplished on schedule without inconveniencing us. The only hiccup was a clogged drainline which shut the system down after 4 hours, but a serviceman came out, on our schedule (on a Saturday) and corrected the problem.
I would strongly recommend this company!

Andrew Graf

Excellent service by Azel and Reliance! He throughly diagnosed all the issues with my 17 year old AC unit and honestly talked me through all my options. Being that old I didn’t want to sink too much money into repairs if it’s not going to last much longer. He got it running for as little money as possible to last me until I decide on a new unit, which I will be getting through Reliance. I feel very confident in Azel and the Reliance team and will continue to use them in the future. I highly recommend.

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