A few weeks ago I left a message for a hot tub wiring request and never got a reply. I called as well as left a message, and sent an email from their website requesting service. Nothing. I checked my messages, email etc everyday and finally after four days called again and left another message. No reply! I guess there top rated service only comes if they "want" to do the job. I personally wouldnt recommend Premier for anything unless you want to be ignored
WORST SERVICE EVER! I paid these guys over $500 dollars to fix a problem that they NEVER fixed! Even put a hole in my wall that had absolutely NOTHING to do with the problem. These guys WILL NOT repair nor pay someone to repair, o and THEY CHARGED me for the hole($97). Being said, it’s obvious that they have unprofessional plumbers and I even called the office and simply asked for their corporate’s number and they WOULD NOT give it to me. I will be making a visit to their office today for the number, and I will be making a call to corporate!
The staff and technician (Robert Whatley) did an excellent job in meeting my plumbing needs. We were modeling and Robert removed and installed new shower valves, spray head and accessories! Very satisfied!
Premier has completed several Electrical jobs for us and both jobs have been completed in the time and manner in which the quote and agreement called for. Excellent customer service !!!! Excellent and skilled electricians (ask for Justin C.) he is the best !!! You will never use any other company once you have Premier do your electrical work !!!
My air conditioner went out and I was told I needed an electrician for a burnt breaker box. James W. came out and had to replace entire breaker/meter box wiring, etc. He was very professional, polite, knowledgeable and genuinely cared about my safety after seeing how bad the box really was after taking it down. I would give 10 stars if I could. Thank you so much!
We had a pipe burst during the cold front. Premier was honest about dispatch timeframes based on the day. They showed up and got right to work. We were only without water for a few hours thanks to their help!
Poor service. They dont come out to fix your unit, they come to sell new ones. Tried to tell me my compressor was shot. Had someone eles look at it and expansion valve was stuck, works great now. I will never use them and i recommend if your reading this review save the money and dont use them either
AC quit (on a Saturday of course) and Melissa got us a technician out within about an hour! Fixed the problem and had it back working quickly, then checked the rest of the system for us. Definitely recommend!
The was the first time I've ever had to call a plumber, and chose Premier. I am so happy I did, they came out the same day I called and within a few hours of calling them. They were quick and got the job done right.
Doug
A few weeks ago I left a message for a hot tub wiring request and never got a reply. I called as well as left a message, and sent an email from their website requesting service. Nothing. I checked my messages, email etc everyday and finally after four days called again and left another message. No reply! I guess there top rated service only comes if they "want" to do the job. I personally wouldnt recommend Premier for anything unless you want to be ignored
Earlie Jones
WORST SERVICE EVER! I paid these guys over $500 dollars to fix a problem that they NEVER fixed! Even put a hole in my wall that had absolutely NOTHING to do with the problem. These guys WILL NOT repair nor pay someone to repair, o and THEY CHARGED me for the hole($97). Being said, it’s obvious that they have unprofessional plumbers and I even called the office and simply asked for their corporate’s number and they WOULD NOT give it to me. I will be making a visit to their office today for the number, and I will be making a call to corporate!
Randy Williams
The staff and technician (Robert Whatley) did an excellent job in meeting my plumbing needs. We were modeling and Robert removed and installed new shower valves, spray head and accessories! Very satisfied!
Sara Kamalsky
Premier has completed several Electrical jobs for us and both jobs have been completed in the time and manner in which the quote and agreement called for. Excellent customer service !!!! Excellent and skilled electricians (ask for Justin C.) he is the best !!! You will never use any other company once you have Premier do your electrical work !!!
C M
Quick response time—same day—reasonable diagnostic fee, had the part needed to repair, technician professional and polite. Good job!
Jennifer Campbell
My air conditioner went out and I was told I needed an electrician for a burnt breaker box. James W. came out and had to replace entire breaker/meter box wiring, etc. He was very professional, polite, knowledgeable and genuinely cared about my safety after seeing how bad the box really was after taking it down. I would give 10 stars if I could. Thank you so much!
Alexandra Peloquin
We had a pipe burst during the cold front. Premier was honest about dispatch timeframes based on the day. They showed up and got right to work. We were only without water for a few hours thanks to their help!
JUSTIN PERRIN
Poor service. They dont come out to fix your unit, they come to sell new ones. Tried to tell me my compressor was shot. Had someone eles look at it and expansion valve was stuck, works great now. I will never use them and i recommend if your reading this review save the money and dont use them either
Ashley Whittington
AC quit (on a Saturday of course) and Melissa got us a technician out within about an hour! Fixed the problem and had it back working quickly, then checked the rest of the system for us. Definitely recommend!
Robyn Collins
The was the first time I've ever had to call a plumber, and chose Premier. I am so happy I did, they came out the same day I called and within a few hours of calling them. They were quick and got the job done right.