Premier Service Company Inc

Premier service company is great!! They did an excellent job replacing my heating and air unit. They did it all quicker than expected too. If you want great service go to premier.

I was very pleased with your promptness coming to my home and repair the electrical problem. The workers were very courteous and friendly and efficient. Thanks again for a job well done.

Premier Service Company was asked to come to the Lakes At North River to convert lights around our lake from low pressure sodium to LED.They did this without problem and worked until the job was completed.They were prompt and professional and I highly recommend them.

Call was made to confirm a pilot assembly kit on a water heater. The staff were always professional and courteous. However when told that a 2012 water heater likely needed to be replaced and would be about $1,400 - $1,500 I immediately became suspicious. When I called Rheem to check the warranty information left on the unit, they assured me in this case that the water heater doesn't need to be replaced unless it is leaking. I was called the next day to be charged a service fee of $78.00 and quoted $326.00 to change the pilot assembly out. Rheem is mailing me the replacement parts but I am having it installed by a more trustworthy and reliable source.

I manage 3 self storage facilities in Tuscaloosa and Premier is who I call when I need something done right and in a timely manner. The staff there is very helpful and has always taken time to listen to my needs and concerns, would definitely recommend them.

Sorry but I forgot the young that they sent out name but he’s a real go getter my problem was under my house broke water line not did he fix the problem quickly but customer service was excellent definitely recommend premier and give that man a raise lol👍🏽👍🏽👍🏽👍🏽

We had a plumbing emergency in which our bathrooms were completely flooding, toilets and tubs. I called this service to see if there was a need for someone to come out immediately or if we could contain the water and wait until the morning. The woman who answered tried to get payment information from me before I even spoke with a plumber and explained to me it would be $125 just for one to come out. I asked if I could speak with the plumber.
My conversation with the plumber began with him complaining about being woken up as it was 9:22pm on a Sunday evening. When I began to explain my issue I was told that he doesn’t know what the issue is without coming out and that it would be $125 just for him to make the trip. He then proceeded to complain about he was supposed to have been off since Wednesday but he hasn’t slept at all because every time he lays down someone calls him to fix something. He also proceeded to complain to me that he did not get to eat his Thanksgiving dinner until 10pm because he was busy working..... After his rant I kindly told him that I apologize for waking him up and that I hoped he would be able to sleep for the rest of the night.
For claiming to be a 24 hour service they sure didn’t act like they wanted any “after hours” business.

I can't recommend Premier Service Co Inc. enough, and most important, I can't thank the electrician, Rayborn Kennedy, enough. Folks, he saved our lives. He found a completely dangerous situation, which we had no idea about, that could have led to a horrible tragedy. He went above and beyond today. Our electrical problems were so far from what we thought was initially wrong. Rayborn troubleshooted so many problems, explaining everything along the way, and he worked SO hard all day until he fixed everything. I'm talking hard work all day, and he was so nice! I'm very OCD about my home and Rayborn was very considerate about not tracking mud everywhere, which is a huge thing for me. I just can't believe all that he did for us today. He knows what he's doing, can troubleshoot the craziest of problems, and he's so very nice. I've never used Premier until today, but I'm so happy I did and so thankful they sent Rayborn Kennedy. Also, with everything that was done and the amount of wire we needed, I found the price to be fair. Great company. Great Eectrician.

They did a great job and didn't cost an arm and a leg. Definitely recommend them.

Called in as a GC looking for a quote for a good bit of work. Was told they would not work with me, just my client. A laughable experience. Never heard this before in the industry. Would be wise to train your receptionist rather then send your business away.