I was planting a tree in my front yard and busted th water line. I Called their plumbing dept at 4:30pm on Good Friday. By 5pm, the pipe was already fixed and I'm back to planting my tree. Super nice guy that came and fixed it. Amazing service!
I had the company change out old exterior lights to new LED’s. They were on time, fast and courteous. They came to inquire and estimate the work I needed done. Left to purchase the correct materials and returned the same day to finish the job. I was also given options if for some reason I did not like what they chose but their choices were fine.
Premier is seriously the best in the biz! We recently had to replace our hot water heater and they were so kind and helpful from the time they answered the phone til they rolled out of the driveway! Russell and Chad did such a great job removing our old water heater and installing our new one and they made every effort to find a work around/cheaper solution for us even though the best solution was to replace the unit. They were professional, tidy, and efficient but they also felt like old friends by the time they left! Everyone who works the switchboard/scheduling line are so sweet and friendly, too! Savannah is always so patient to listen to my freakouts and answer any questions I have! I could go on and on about their top tier service and how awesome their employees are! The comfort club membership is worth every dime. We will never go anywhere else! Thanks guys!
Savanna was very nice and helpful. Updated me on possible times of service and notified me when technician was on the way. The technician, Doug, was friendly and and knowledgeable about his job. Did repairs quickly and completely. Also cleaned area when done. Savanna called next day to make sure I was satisfied, which I was.
Recently I needed some electrical service done and I reached out to Premier… The first person I spoke to was Elizabeth who was an extremely competent and courteous 1st contact for Premier…. She was a great listener and exceedingly polite… she followed up with me to let me know exactly when to expect the arrival of my service tech
Later when my service rep Alan arrived I was absolutely blown away by how precise and efficient his level of knowledge was. As he performed the repairs he did an excellent job explaining to his customer (me) in layman’s terms what exactly went wrong with my service. His work partner Phon was very supportive and professional as well. I truly appreciated the excellent service I received from the 3 of them … and I will absolutely call Premier should I have any further Electrical/plumbing or HVAC needs
I called Premier Service company to inspect our breaker panel after we received a note on a home inspection. They were very responsive and worked well within my limited schedule to set an appointment. They followed up with a reminder call the day before. The Electrician was early, professional, explained the issue clearly, and quickly fixed some minor items. Very happy with the service.
I've used Premiere multiple times for our older home. It always seems to be on the weekend/middle of the night/during a storm. Multiple times they've sent Russell out to fix one problem or another and he's always present. We always feel like we're a priority and he explains everything to us. Absolutely sigh up for the Comfort Club if you're a home owner. It pays for itself in one visit. You'd be crazy not to.
COREY TOWN
I was planting a tree in my front yard and busted th water line. I Called their plumbing dept at 4:30pm on Good Friday. By 5pm, the pipe was already fixed and I'm back to planting my tree. Super nice guy that came and fixed it. Amazing service!
Kristin Cummings
Very professional and very quick. I was able to get my light switch replaced on my lunch break!
Christina Echols
I had the company change out old exterior lights to new LED’s. They were on time, fast and courteous. They came to inquire and estimate the work I needed done. Left to purchase the correct materials and returned the same day to finish the job. I was also given options if for some reason I did not like what they chose but their choices were fine.
Emily Rodriguez
Premier is seriously the best in the biz! We recently had to replace our hot water heater and they were so kind and helpful from the time they answered the phone til they rolled out of the driveway! Russell and Chad did such a great job removing our old water heater and installing our new one and they made every effort to find a work around/cheaper solution for us even though the best solution was to replace the unit. They were professional, tidy, and efficient but they also felt like old friends by the time they left! Everyone who works the switchboard/scheduling line are so sweet and friendly, too! Savannah is always so patient to listen to my freakouts and answer any questions I have! I could go on and on about their top tier service and how awesome their employees are! The comfort club membership is worth every dime. We will never go anywhere else! Thanks guys!
Sandra Brown
Savanna was very nice and helpful. Updated me on possible times of service and notified me when technician was on the way. The technician, Doug, was friendly and and knowledgeable about his job. Did repairs quickly and completely. Also cleaned area when done. Savanna called next day to make sure I was satisfied, which I was.
Vincent Jennings
Recently I needed some electrical service done and I reached out to Premier… The first person I spoke to was Elizabeth who was an extremely competent and courteous 1st contact for Premier…. She was a great listener and exceedingly polite… she followed up with me to let me know exactly when to expect the arrival of my service tech
Later when my service rep Alan arrived I was absolutely blown away by how precise and efficient his level of knowledge was. As he performed the repairs he did an excellent job explaining to his customer (me) in layman’s terms what exactly went wrong
with my service. His work partner Phon was very supportive and professional as well. I truly appreciated the excellent service I received from the 3 of them … and I will absolutely call Premier should I have any further Electrical/plumbing or HVAC needs
Jim Kyzer
I called Premier Service company to inspect our breaker panel after we received a note on a home inspection. They were very responsive and worked well within my limited schedule to set an appointment. They followed up with a reminder call the day before. The Electrician was early, professional, explained the issue clearly, and quickly fixed some minor items. Very happy with the service.
TreAndrews
Good communication. On time. Courteous. Got the job done in an efficient manner
Kimberly Martel
I've used Premiere multiple times for our older home. It always seems to be on the weekend/middle of the night/during a storm. Multiple times they've sent Russell out to fix one problem or another and he's always present. We always feel like we're a priority and he explains everything to us. Absolutely sigh up for the Comfort Club if you're a home owner. It pays for itself in one visit. You'd be crazy not to.
Hardy Harr
They were professional. Found and fixed the problem rather quickly. A+ job!