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Beacon Plumbing Heating & Mechanical Reviews - 100

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chelli B

Ned & Alex saved the day. I used to use Hunt's Services but this time my project was not high enough property to get a set time on their schedule so I called Beacon. Beacon got me a set time on the schedule for the following day and completed my project the day after that. The week after that in the middle of a bathroom remodel I required a whole house repipe, tankless water heater and whole house water filtration system, etc I called Beacon. I requested Ned & Alex and that is exactly who I got. When I used to use Hunt's Services they never sent the techs I requested. I wish I could find the words to fully express how happy I am with Beacon. Ned & Alex are the best and thanks to them along with the great people at the call center I am now a loyal Beacon customer.

Mike M

I'm in the middle of updating my house, bathroom and kitchen. I had the counters and sink replaced and needed a plumber to hook up the plumbing, faucet and disposal. I called Beacon. They will not give you any indication of price on the phone. Instead they have a $75 charge for sending someone out. This charge is NOT applied if you hire them. It's separate. Again I asked for ballpark figure on the phone and was just told that they're am honest company with fair pricing. Well, not really. $1700 to install my disposal and faucet. This is almost triple the price I was quoted from another reputable company but they had no availability yesterday. I really needed it done so I got bent over. The guy they sent out, Dean, was very nice and I think he did a fine job. However, sink and the work area were left messy.
Go with this company only if no one else is available but be prepared to be gouged on price. I guess it's expensive to have the Seahawks in your commercials. Overall feel ripped off.

Yuri Melendez

We had an emergency with a leak and Jesus and Liam were quick and responsive as I was not home, and kept me in the loop of everything that was happening. Love to find responsible, military friendly, and customer oriented companies like this one! I will definitely be calling them again.

Elizabeth Drury

We had the pipe to our outdoor water faucet break which caused us to turn water off to the whole house. We called Beacon and Dean was at our house at 9:00 the next morning...for a 9:00-noon service window! Our access is awful but he was so pleasant and courteous. He took care of the problem right away and got us a bid for a follow-up problem we needed to have fixed. We will definitely use Beacon again, would recommend them to anyone who needs a referral and will always hope to get Dean assigned to our call!

Anne Jones

Overpriced service by unprofessional senior employees. Refused to give an Itemized statement so I could get reimbursed for the work from the insurance company. Charged 3k to repair a half inch cracked pipe amd 468 for 15 minutes of work to put in a 12 dollar pipe.

Pete Richmire

Eric and Cory were dispatched to our house to repair a cPVC line which was inadvertently snapped by another company. Our water needed to be shut off while we waited and they did not have us waiting long. The guys called to give us notice they were arriving in 30 minutes and were on site for about 30 minutes. Extremely professional and friendly, they made sure everything was working perfectly before leaving. I highly recommend Beacon Plumbing!

Brian Sprouse

I recently had a liner installed in a 25 ft section of old sewer piping that was broken up from roots. Will was very thorough and professional. He explained everything clearly and finished the job quickly.

Christian Lease

After getting the runaround by another company that promised quick service, Dean saved us! He repaired the piping related to the hot water heater and circulation pump after it sprung a leak in the morning. Now our hot water is back and it is glorious!

Sheri Sage

We had water backing up into our sink and were able to do minimum troubleshooting to understand that we wouldn’t be able to fix it ourselves. We were able to contact Beacon Plumbing and they were friendly and quick to ensure us they could send someone out right away same day (on the weekend)

Jimmy arrived a bit later and was incredible. He quickly assessed the situation and knew exactly how to fix it. He was super friendly, explained the situation to us, and got things wrapped up quickly for us. Would absolutely call them again, especially Jimmy, to help with all our plumbing needs.

Laura Baker

I called Beacon Plumbing this morning after taking a very cold shower! Will and Alex came out within an hour. They took a look at my water heater, explained the options and gave me a bid. They were professional, friendly and efficient. I will call you guys the next time I need something! Thank you!

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