Air Control Heating and Electric, Inc

This is actually Brenda's husband, Lamont Worden, and I wanted to report the VERY POSITIVE experience we had over the past couple of days,
dealing with Air Control. I called their office on Thursday and by the following day, they had dispatched Don to our home. Don came at the expected time and called before his arrival. He was not only very knowledgeable and professional, but he was also kind enough to allow us to observe him while he did his diagnostic evaluation of our problem and then he took the time to explain the situation to us in a manner that we could understand and appreciate. We were VERY IMPRESSED with Don, as a great representative of his company, and we will absolutely trust Air Control with our furnace, heat pump, and air conditioning concerns in the future.

An experienced electrical department that is very well priced and cares about their trade & customers!

Max & Chris from the Electrical department were beyond amazing and helpful in our situation. We had a lose of power over the weekend and Max got us set up with an appointment Monday morning to get us fully operational again. Chris, our tech, was extremely knowledgable, helpful, and very professional. He not only identified and fixed our problem, he made sure the home electrical was safe and left our home better than before, fixing several other issues discovered during the visit.

These guys are in my phone book and have proven to be our goto for electrical issues. They are showed promptness, professionalism, and cared about the work they are doing. The prices are very reasonable for the knowledge and service delivered. I will definitely be a repeat customer!

Thank you from my whole family for the help!

I can't say enough about Chris at Air Control Heating & Electric. He was here when he said he was going to be and called in advance if there was going to be a delay. He was able to get his work done while working around other contractors. He offered some alternate ideas on how we could get what we wanted accomplished during our home remodel and he did all of this a what we thought to be a very reasonable price. When you find a contractor like this, stick with them.

I’m so glad I chose Bill’s to get involved with my new house build. They know what there doing, solving pipe routing and venting issues in my rather complicated build with ease and a smile. A year after moving in I had a mechanical issue with one of the gas fireplaces they installed. They came out 24 hrs after I called to correct the problem.

Awesome repair service! The entire process took about 1/2 hour to 45 minutes and I had power again! I had a different contractor do an estimate and he was ridiculously quoting thousands of dollars worth of work. Chris Nichols/Air Control Spokane saved me a lot of money and a huge headache! I would highly recommend this company!

Air Control Heating and Electric replaced both a furnace and an air conditioner in our home in the last 2 years and did a professional job on both installs. They especially had to be creative on our furnace install that was done in a tight area. They were forward thinking enough on the furnace install to suggest a new improved air conditioning coil set be installed with the furnace for a future air conditioning replacement. Sure enough the air conditioner required replacement within 9 months and that installation went smoother with the preinstalled air conditioning coils in the furnace. We are now enjoying improved heating and cooling consistency within our home with the new American Standard system that includes a variable speed fan, which works great in providing consistent flow into our upper floor, which we did not have previously. The new high efficiency equipment install delivers greater year around comfort in our home with slightly lower utility bills.

The worst company I could have chosen in Spokane. They replaced our A/C in late June 2020 it Quit in July 2021. I have in front of me my receipt for 2505.00 it reads 12 year mfg. parts Warrantee , and 12 year mfg. labor Warrantee. When it quit @ 1 year and a couple days they refused to honor any Warrantee and wanted to charge us overtime today or in 6 days regular time for labor, @100 degree temperature with 3 Bull Dogs! So I’m trying to get anyone to repair my nearly new unit today as the lady @ Air Control stated I have no Warrantee ! Don’t make my mistake and use people who have a written contract they refuse to honor !!!!! Bad people will put you in my position after they take your cash!!

Thank you, Air Control, for literally coming to our rescue last week. Having the old furnace give-out the weekend before Thanksgiving was a crisis, to say the very least. Shivering through the weekend taught us great gratitude for this comfort-generating machine that purrs away quietly in the basement, keeping us cozy and warm.

Gary was wonderful in explaining our options to my wife. I was working the day he came, which left her alone in having to make the decisions about the details. His clear explanations made the task much less intimidating and helped her to feel confident about the final choices.

A hearty thank you is warranted for your special effort expedite the work and to get the job scheduled for just two days later: THE DAY BEFORE THANKSGIVING. I was amazed you could make this happen in such short order. Also, it was most kind of you to provide space heaters for us to use in the meantime.

Matt and your crew on installation day were amazing. We just got out of their way so they could do what they do best. Incredibly, they were in and out in just seven hours. In that short time they were able to tear out the old furnace and install the new one, as well as install central air conditioning for next summer. They were courteous and professional. I feel the quality of their work was evidenced just this morning by the inspection performed by a representative of Spokane County. He was in and out in less than twenty minutes.

Our house is warm and cozy again. Thanks to your prompt and diligent crew, we were able to enjoy that warmth on Thanksgiving Day. I feel this was truly above and beyond the call.

Hats off to your great organization. I will not hesitate to warmly recommend you to friends and family.

With Sincere Gratitude,

Jason Harward

Wouldn’t recommend this company to anyone. Had an EC call for our furnace, the ignitor went out and it was “fixed,” told furnace looked great and wouldn’t need a service til next year. Few days later it went out again. Different person came out to fix the first guys mistakes…. Next morning wasn’t working again and then all the sudden we’re told we need a new furnace due to a crack that they just found after the 3rd time coming out...SKETCHY. We had 4 different people come out to our house, when it should have been fixed right the first time. When we asked for a bid to fix it, they never called back! While the employees were nice, we were left with a broken furnace and hefty bill! Highly suggest you use another company.

Wow, thank you Doug for coming out and repairing our Air Conditioner. Doug was prompt and courteous. He made sure we knew everything that needed to be done to get us back up and cool again. Pricing was as it was estimated and less than what I expected. Ditto's will definitely be calling Air Control again. You All Rock THANK YOU!