Air Control Heating and Electric, Inc

We had a wonderful experience with our technicians. We are lucky enough to have had Snap install a furnace, ducting, and heat pump. It was quite a job! The technician Sonny went above and beyond. The job took a little over five days. Sonny was the first to show up and the last to leave. He worked his butt off, sometimes alone. My house was a complicated installation due to our office not communicating with our crawl space because it's an addition. Sunny figured out how to make it work without it looking intrusive. Very impressed. My house was always clean, and they never left a mess. We have been using the system for 2 or 3 weeks, and it's amazing. Incredibly grateful for the job that was done. Been meaning to send the office a thank you card.

Air Control was very communicative as they ordered the parts needed, scheduled the repairman, and actually came out on site to do the repair. The receptionist/dispatcher, Gina, was helpful in keeping me in the loop on what was going to happen when.

The service tech, Melvin, was thorough and super friendly. I felt respected and valued as a customer, even though I know precisely nothing about HVAC units. The job proved a little more difficult than initially expected, but Melvin was positive and resourceful throughout.

I didn't want to deal with HVAC repair, but now I'm fixed up and ready for a hot summer, so it's been a blessing in disguise that it failed in spring rather than summer.

We just had a service call today from Melvin, and we were thoroughly impressed. Melvin is very polite and efficient. I don't normally post reviews, but in consideration of how talking to Melvin felt more like a friend than your regular handyman, I was most impressed. Thank you for being such a good person as well as doing your job top-notch!

I've been using Air Control for 24 years,now..
And I've always had good service with everyone.
I have three house's, and they installed all my furnaces and central air-conditioning units.
If I called them,for a problem, they would ask me to try and check ,and see if the problem was resolved,to save me a service call.
I've been recommending them to all my family and friends,and other people, as well

Great service from both Jimmy and Danny! Very professional and courteous. I appreciated their honesty and support with no charges for an unclear warranty item, the company aired on the side of the customer, me. Highly recommend.

Great customer service! What a man!!! My furnaces went out on one of the colder nights this winter. I called around and was only able to get ahold of air control. DAN showed up right away and got my kids and I taken care of. He was able to to get the heat back on in no time at all.

When you take time off work to meet a repair person and they cancel last minute hours before the appointment so unprofessional. The phone person passes the buck - Customer service is lacking. Showing up is so important.

American Home Shield dispatched a call to them for my Electric Furnace problem in the middle of the cold weather and they wouldn’t come out to look at for at least a week unless it was turned into an expedited call for more money. They refused to call AHS to get the approval to expedite the ticket. Awful service and zero professionalism. I asked to speak to the owner and they refused. Run away from this business.

We had them come out to check ducts. They lied about time spent and when I questioned him his response was we don't work for free. And got offensive when I asked to see invoice bill. Never do business with these people!

Jim , the original service tech was great!!
The furnace installation crew was very prompt and professional. I would highly recommend this company.