Air Control Heating and Electric, Inc

We received a bid very quickly from Rolland to replace our Furnace/AC and Thermostat. After reviewing several bids we felt like we got one of the best brands (Daikin) for a very fair price and it was all installed much sooner than most HVAC companies could do. The installers were in and out in a day. Definitely recommend!

I’ve had nothing but problems with this company. It took filing a complaint with both BBB and WA State Attorney General’s
Office to have issues addressed with installations of furnace and AC units. I was initially provided with an invoice only giving total for units installed not a breakdown of each units cost including installation. My units were installed 6/22/22. I finally received the detailed invoice requested on 8/17/22. In comparing the totals on the detailed invoice with what I paid Air Control, there is an overpayment difference of $715. I’ve requested reimbursement of this overpayment amount, only to be told what I was charged is correct by Rolland Reed, salesman. I informed him I’m filing a complaint with WA AG’s Office for Consumer Protection and BBB. Air Control claims to be BBB accredited, which they are not and BBB has given an F rating for stating they are. I normally don’t make adverse postings, but it’s consumer be aware of this company’s dishonest practices.

Talked to Rolland at the fair about getting a mini split. After getting quotes from a few other hvac guys we decided on air control.
Great service two guys showed up to install and one electrician to hook it up. Did a great job. Will definitely use them if needed again

Seriously. Do yourself a favor & call ANY other company than this company. An untrained monkey could do better work. Not only is the receptionist Joy EXTREMELY rude & unprofessional but the company has less than accurate record keeping. The city of Spokane has records of their work "completed" but the failures who work in the office, must be mute since they can't find any records, oh! aaaaand this company received an F grade by the BBB, for falsely using their BBB logo. Should be proof enough of their lying tactics. What a failure of profession. The state should shut this company down.

Company did a great job. Tech. Guys were great , they did a good job and explained every step of the way and cleaned up when they were done.

This company came recommended to me by a friend. Although I didn’t use them, they were on time and professional in looking at my boiler system.

The snow was falling and the landlord was reluctant to send a repair person out to fix the forced air heating system in the house, but they did offer a space heater for a 1400 ft house on a Friday night and then someone would be out on Monday. The staff at air control helped me understand my options and we're very thorough and great to work with. A couple hours later there was heat back in the house. thank you very much. Dan

It’s 10 degrees outside, we just bought this house & this is the company that has last worked on this heater. The heater has gone out & they don’t have anything available until Wednesday which would be fine if it wasn’t 10 degrees and there is a risk the pipes will freeze flooding our house. I call them asking at least for recommendations because we can’t wait until next week or risk flooding & their phone rep was incredibly rude with me talking to me like I’m stupid. They had an overtime pricing that I would’ve been willing to pay to have someone come but they were unwilling to try and set that up. Poor communication, poor service & unnecessarily rude

Had new hot water heater installed.. They did a great job quickly and professionally..

I had a great experience with a furnace tuneup from Air Control. The technician was very professional and walked through each step he was completing. He also did a good job of selling their service plan as benefit as I was looking to have them do the AC in the spring, which will absolutely be the case now. He also helped me have a better filter situation than before, one that will be much less expensive and easier to maintain. Keep up the good work and thanks again.