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    Overlake Heating and Air Conditioning Reviews - 77

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Tanya Hankins

    I have used Overlake Heating and Air Conditioning in the past for furnace and air conditioning maintenance and they were excellent. However, I did not realize how amazing they are until my hot water tank went out. They understand the importance of a hot shower and scheduled to replace my tank faster than I could have hoped for. Extremely responsive and very reasonably priced, I would never look anywhere else. Thanks to Robert and Patty for expediting my service!!!

    Sujith Mathew

    I had reached out to Overlake Heating and Air Conditioning for exploring air conditioning options for my house. I was extremely impressed with the owner Robert's in-depth knowledge, the comprehensive assessment he performed on the existing system, and recommending the right cooling solution for the house at a very competitive price. Throughout the process, he was very accessible in answering all questions and evaluating all options to ensure the homeowner makes a very informed decision. Overlake Heating and Air Conditioning will be my first consideration when I am ready for new HVAC installation.

    Vince Dayton

    I'm very happy with the service and installation of my new Bryant furnace by the team at Overlake Heating in Redmond, WA. Rob is very informative and helpful in recommending the best solution for my needs. JP and Gerranimo did a great job with the installation and were professional in every way. I also appreciate the responsiveness and timeliness of the whole team. Everyone made the whole experience for me seem easy and a very good value for the products and service . I strongly encourage anyone looking for an upgrade to work with Overlake Heating and Air Conditioning.

    Chen Ken

    I have a 5 ton byrne AC installed in my home by overlake, the cooling coil is directly connected to the duct pipe that is only 22 x 10 inch. This was really a bad installation because the strong air flow is immediately blocked by the inadequate size duct pipe and causing water leaks and damages. I am very disappointed that the company refused to acknowledge the problem and fix this.

    John Redl

    Got an estimate from another contractor to fix our furnace, over $5K and recommended replacement. Mathew from Overlake came, personable, knowledgeable, not on commission, showed me just what needed fixing and why and what was OK. Repairs took less than 3 hours, including cleaning and servicing for under $1600. Great job, thanks.

    Alfred Lang

    TOP QUALITY / THE BEST – and at a very competitive $ price too. Quoted 5 HVAC places for a 100% ZERO CARBON HVAC system as the entire family is going 100% carbon natural as we replace items like gas furnaces and gas hot water heaters etc. Rob was great and gave a detailed quote and additionally VERY detailed answers to all our technically deep questions (also set up for home expansion plans, AND add on that the system even heats the garage now). When you have a competitive price, it is NOT about the least expensive, its about who does the best quality installation AND follow-up support/tech support!!!! The Overlake team was 100% there after the installation to ensure all the features, including the Mobile App system control was all set up and working. Even more is when one item came up, we called back and they were very good about handling that too. HIGH-Quality installation too. Ask them questions because they know their industry and give the reality answers.

    Vivek Anand

    Extremely professional from start to finish, I had to reschedule the installation of a new water heater a few times, owing to holiday travel delays, but these guys took it in their stride and made themselves available as soon as I got back home. The installation crew were courteous, knowledgeable and friendly.

    I highly recommend them!

    Joel Byersdorfer

    I am so happy with the troubleshooting that Darryl performed on our mini split unit. He showed me how we did not need to replace a part, but instead give a thorough cleaning. Previous HVAC technicians (from other companies) did not perform basic QC steps to test components. Darryl was patient, and answered my questions. We will be using Overlake again for HVAC needs.

    Andrea Kim

    If you're looking for a reliable and honest heating company, look no further. Robert expedited his services upon finding out that my heater had just broken. I cannot rave more about Jack and Adam. They stayed in my house an entire day installing a new furnace in and by the time they left, my family was warm again. Jack and Adam did a phenomenal job and were courteous, respectful, knowledgeable and professional. Highly recommended.

    John Pregent

    JP and his crew were outstanding and professional in their work. Showed up on time, promptly at 9 am, put down drop cloths where they walked inside the house, showed me the plan for removing the old unit and installing the new, we’re quiet, and worked a 14 hour day to make sure the job was completed on time. I wouldn’t hesitate at all to recommend them as a heating and ac co tractor. Thank you guys son much for a job well done !

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