Pearce Heating & A/C, Inc.

So impressed with Pearce heating. Great crew, professional and thoughtful. Spent quality time with us to help us figure out what we needed and then educated us on how the new system worked. Job done on time and on budget. I will definitely be using them for annual maintenance.

Pearce is a fantastic business where going above and beyond is their standard operating procedure. Every interaction with the team, every service has been outstanding. We had an issue with our AC over a very hot weekend. The super duo of Alison and Mr. Claire organized and arranged for a service appointment within hours, on a Sunday. Mr. Claire is always pleasant and shared his findings where I learn every time. I can’t say enough as to how much I appreciate this amazing business and wonderful team.

They replaced my 20+ year old furnace and A/C with new Bryant units. Their installation was quick, efficient, and smooth! I would like to call out my Lead Installer Travis W., for his ingenuity and craftsmanship in customizing and working within the small space where my furnace is located. The entire team was a pleasure to work with. They went above and beyond expectations. I highly recommend them and Pearce Heating & A/C, Inc.

We've been Pearce customers since 2004, and the previous homeowners were customers before that. The Pearce crew installed our a/c many years ago (promptly, during a heat wave) and replaced our furnace more recently. Clair comes out each year to do our maintenance, and has always been very honest about what does or does not need to be done. The one time we had a problem with our system, it was fixed within the day. We've always had a great experience with Pearce and appreciate
their reliability and communication.

Pearce Heating & A/C is the best in the area. Ethical, responsive, customer focused, and high-quality service. Our sales tech Bill was patient and extremely helpful throughout the process- all the way from bid to install complete. Install technician Lead Tim was very friendly and so were install techs- James, Peter, and Justin. After our furnace was installed, we continued to experience some issues with furnace not kicking-in when it supposed to. Bill was very responsive every time I called him and came right away to check it out. Apparently, our furnace situation was a corner case scenario due to the house structure and was not something even that they had experienced in past. However, Bill, Tim, and crew came back and pretty much spend a whole day to fix the issue with no complaints. I appreciate their positive attitude and drive to provide the best and top-quality customer service. I would highly recommend them.

I’m lucky to have come across Pearce Heating & A/C. They were able to come out the day I called, then proceeded to diagnose my issues and put together an estimate in less than an hour. Then they provided me a convenient way to sign off on the desired work options and got straight to scheduling. Once the team was at my house, they were super friendly and clear about what their plan was. Execution was flawless and my new system is running great! The gear they installed will be saving me about half of the energy and natural gas that the previous system was consuming. They were able to do all of this around Thanksgiving time and did a great job communicating available time to work.

We have used Pearce Heating for years and have always had excellent service. I called Heidi last week for an appointment this week and she was helpful and efficient (I had a couple of questions additional questions which she patiently answered). Today Bill came out to service our furnace. He was on time, even early, and took care servicing our equipment. Bill also gave us some advice on what maintenance should be done on an older unit we have had for over 20 years. I appreciate their honesty and hard work!

Our heater stopped working, and the company that installed it came out, diagnosed it as a bad draft inducer motor, gave us a very high estimate to replace it, said that getting the part could take a while, and instead recommended to replace the furnace (which they could do within 48 hours).

Our furnace is 15 years old, still has 5-10 years of life left on it. So, looking for more options, I called Pearce on Thursday afternoon. Sandra was able to get a quote to replace the motor from her tech over the phone within 30 minutes, and they had the part overnighted.

Bill came out Friday morning and replaced the motor (in addition to inspecting for other issues). Pearce charged about 30% less than what the other company wanted for replacing the part, and got our heat back on much quicker.

Highly recommended!

A friend recommended Pearce Heating to us and the owner Brian quickly came to visit our place to give us a quote for Furnace and new AC. We are about to remodel the house, which requires relocating the air return. Brian was the first(and only) person we talked to and he was very helpful and really spent time and effort evaluating our relocation options. Although there are also some competitive quotes out there, I still went with Pearce because of their strong review, honesty, knowledge in products, great first impression, and quick response.

The installation was smooth and the installation team: Travis, James, Jacob, Peter did a good job finishing it. One of them walked me through everything in details and the following inspection passed easily. The installation team even fixed some other problem automatically when they spotted the wrong work left by old contractor, which really surprised me.

The admin team was always nice too! They help answering my questions via phone and scheduling the inspection.

My husband and I both feel really glad that we went with Pearce Heating. So I strongly recommend them!

Pearce Heating & A/C does a terrific job! They put in our whole furnace/air/water heater system a few years ago and it has been terrifc. Clair was our maintenance tech, keeping things working well and he does a great job. We're solid for another year.