Steve was super the first time he serviced our equipment so we asked for him again. He did great and we discussed the challenges of our heat pump freezing up when temperatures increased last year and how everything he suggested worked. Now, we are on a regular program. I would highly recommend Total Quality.
I have a home warranty that dispatched Total Quality for an issue with my A/C. They called to schedule an appointment quickly and were able to come out within a couple days (I waited until late Friday to request service and they came out Tuesday). I was told a technician would be at my residence between 3 and 5 PM. Steve arrived around 3:20 and had the issue figured out, resolved, and double checked within 20 minutes. He was very polite and professional. He thoroughly explained what was broken, what he did to fix it, and to make sure there were no other issues. I would highly recommend Total Quality!!
Steve is a wonderful technician; professional, thorough, knowledgeable & friendly. We know our systems are in good hands with Steve. We ask for him every time; he is the best!
I was very pleased with the work Daniel and Mario did and with Steve assist everything came together nicely. They were very professional and I was very pleased with the cleanup, I couldn’t ask for a better crew. And Thank You Carlos for being such a good salesman.
My experience with Total Quality Air was awesome. They did an excellent job installing the unit. When the unit seemed not to be cooling this summer I immediately called. They were out within 4 hours and diagnosed the problem quickly. The technician was friendly and professional. Based on my experience, I would encourage anyone needing an HVAC quote for new equipment or servicing existing equipment to call Total Quality Air.
I have been working with Total Quality Air and their customers for the past few years providing financing options for their heating and cooling projects. Every client they have referred my way has had great things to say about the company. The staff is easy for us to work with and we look forward to serving them and their clientele in the future.
So impressed with our experience with Total Quality Air for our office. We had a small crisis and our previous heating and air technician came out and were unable to resolve the problem. We went to Total Quality for a second opinion. They were quick to schedule us and quick to resolve our problem. So thrilled with their service. Thank You!
Had a great experience with these folks. Called them on the weekend. The Technician was very friendly and cool. He fixed our issue quickly, did a lot of checks to make sure everything went well and was just an overall good guy. Definitely will be using these folks again.
My warranty company blows, Total Quality Air helped me decipher all the nonsense coming from the warranty company. I had to hear from TQA that I was being charged for non-covers, and then I had to get a full breakdown from them as well for what specifically I was being charged for. The technician that came out to replace the unit was quick and efficient as well as knowledgeable. I appreciate their patience with me and understanding. Sadly, according to the office manager, my warranty company is the best that doesn't give me much hope.
Jennifer jimerson
Carlos was Very efficient and explained everything to the T.
Tamra Lehuta
Steve was super the first time he serviced our equipment so we asked for him again. He did great and we discussed the challenges of our heat pump freezing up when temperatures increased last year and how everything he suggested worked. Now, we are on a regular program. I would highly recommend Total Quality.
Fredrick Schmidt
I have a home warranty that dispatched Total Quality for an issue with my A/C. They called to schedule an appointment quickly and were able to come out within a couple days (I waited until late Friday to request service and they came out Tuesday). I was told a technician would be at my residence between 3 and 5 PM. Steve arrived around 3:20 and had the issue figured out, resolved, and double checked within 20 minutes. He was very polite and professional. He thoroughly explained what was broken, what he did to fix it, and to make sure there were no other issues. I would highly recommend Total Quality!!
Patricia Zander
Steve is a wonderful technician; professional, thorough, knowledgeable & friendly. We know our systems are in good hands with Steve. We ask for him every time; he is the best!
Carole Clune
I was very pleased with the work Daniel and Mario did and with Steve assist everything came together nicely. They were very professional and I was very pleased with the cleanup, I couldn’t ask for a better crew. And Thank You Carlos for being such a good salesman.
John Hinde
My experience with Total Quality Air was awesome. They did an excellent job installing the unit. When the unit seemed not to be cooling this summer I immediately called. They were out within 4 hours and diagnosed the problem quickly. The technician was friendly and professional. Based on my experience, I would encourage anyone needing an HVAC quote for new equipment or servicing existing equipment to call Total Quality Air.
Trevor Galey
I have been working with Total Quality Air and their customers for the past few years providing financing options for their heating and cooling projects. Every client they have referred my way has had great things to say about the company. The staff is easy for us to work with and we look forward to serving them and their clientele in the future.
Kendal Piatt
So impressed with our experience with Total Quality Air for our office. We had a small crisis and our previous heating and air technician came out and were unable to resolve the problem. We went to Total Quality for a second opinion. They were quick to schedule us and quick to resolve our problem. So thrilled with their service. Thank You!
Dustin McNeill
Had a great experience with these folks. Called them on the weekend. The Technician was very friendly and cool. He fixed our issue quickly, did a lot of checks to make sure everything went well and was just an overall good guy. Definitely will be using these folks again.
Danielle Davies
My warranty company blows, Total Quality Air helped me decipher all the nonsense coming from the warranty company. I had to hear from TQA that I was being charged for non-covers, and then I had to get a full breakdown from them as well for what specifically I was being charged for. The technician that came out to replace the unit was quick and efficient as well as knowledgeable. I appreciate their patience with me and understanding. Sadly, according to the office manager, my warranty company is the best that doesn't give me much hope.