Bought a whole new ac/ heat system last summer and they ended up having to custom build one for our home and they did so as no extra charge to us and the whole experience from start to finish was nothing but top notch with these guys. They worked for 7 hours non stop at my home despite that I kept telling them they were welcome to take a break or go have some lunch and come back afterwards but no they wanted to get in and get the Job done and they did a wonderful job with every single step. I will definitely be a customer for life with this company! Thank yall for everything 🙏
Most recently I had a new water softener installed. In a society where there is very little customer service, Vinh and Steve went out of their way to make sure I was happy. In the past they have put in a new furnace and AC for me. They are always professional and responsive. Would definitely recommend!!
Our heat pump needed to be replaced. I went with Apollo due to competitive bid and responsiveness from Brandon. Patrick and Omar were here at 6am to do the job and we couldn't be happier!
This is a warring to anyone that needs HVAC service if you use this company they will essentially extort you and charge you for things at an extreme rate and lie about hours worked.
We utilize this company due to the suggestion of a relative The tech spent an hour and a half the first day refused to receive payment would not tell us how much we owed, said that we needed heating tape but he didn't have it at the time but would come back and apply it no problem in the next few days. (THIS WAS A PLOY TO COME BACK OUT AND CHARGE MORE)
Time went by we never heard anything from them no one would tell us what things cost he eventually shows up after my wife contacts them and schedules it. The tech applies the heat tape, again doesn't tell us how much anything costs and leaves.
We receive a bill for $888!!! They lied about the hours spent in my home. This company charged me $250 for heating tape that from my research costs between $20 and $60 on Amazon. We were charged for at least 1 hour of labor that never occurred at $150 and hour the time spent on site is documented on ring doorbell of him slowly carrying his gear in and out of my house to drag the time out I'm guessing. however even that didn't amount to all the hours they claim. DO NOT DO BUSINESS WITH THEM. I DON'T WANT ANYONE ELSE TO FALL VICTIM TO WHAT THESE PEOPLE ARE DOING. It's a shame I wonder how many people have fallen victim to this fraud!
My Dad had an amazing experience with Apollo Heating and Air when he called for emergency HVAC system repair. My mechanic Dave was on time, kind, professional and had our HVAC System up and running in less than an hour! Highly Recommend.
I normally love their service but today they didn't have time to come out and diagnose my unit. So my home insurance could pay for a new unit. They told me I had to call somebody else. I was gonna buy a new unit from them today, but they told me to go someplace else. The lady on the phone did not want my business.
I hired Apollo to replace a heat pump, air handler, humidifier and thermostat. I selected Apollo after reading many reviews, checking a few references and a slight preference for Carrier equipment. There bid was very competitive compared to two other contractors. Patrick and Tim performed the install. They were very professional and experienced. They took care to keep my home clean and the install was done in a very professional manner. After the install, Tim walked me through the install and its use. Its now two weeks after the install and system is working perfectly.
Update: I decided to lower my review to 4 stars. Equipment install I described above was great and a year later is running great. However, the insulation that was reinstalled around my ductwork came undone. I've had Apollo back on two occasions to reinstall it properly with no success. I'll take care of it myself but not to happy about it!
We had to replace our heat pump and Jason made the entire process seamless from the quote process through the install and set up. He was amazing to work with! He came out the day we inquired about a new system and was in constant contact during the install. All of the technicians we dealt with were fantastic, friendly and hard workers. We will definitely choose Apollo in the future and highly recommend them!
Eric w apollo Heating and air conditioning was very helpful and courteous. He carefully looked into the issue I was having and diagnosed it in just a few minutes! He was very kind and helpful to help me out by moving some things in my garage so he could make his fix. I had a bunch of things piled up in the area he needed to work in and he had no problem moving things since I couldn't due to a back injury. Thank you very much for that Eric! Apollo's technicians are always kind and professional. Thanks guys! Highly recommended!!
Jessica Ramirez
Bought a whole new ac/ heat system last summer and they ended up having to custom build one for our home and they did so as no extra charge to us and the whole experience from start to finish was nothing but top notch with these guys. They worked for 7 hours non stop at my home despite that I kept telling them they were welcome to take a break or go have some lunch and come back afterwards but no they wanted to get in and get the Job done and they did a wonderful job with every single step. I will definitely be a customer for life with this company! Thank yall for everything 🙏
R Pfeiffer
Most recently I had a new water softener installed. In a society where there is very little customer service, Vinh and Steve went out of their way to make sure I was happy. In the past they have put in a new furnace and AC for me. They are always professional and responsive. Would definitely recommend!!
Nancy Stark
Our heat pump needed to be replaced. I went with Apollo due to competitive bid and responsiveness from Brandon. Patrick and Omar were here at 6am to do the job and we couldn't be happier!
Richard leininger
This is a warring to anyone that needs HVAC service if you use this company they will essentially extort you and charge you for things at an extreme rate and lie about hours worked.
We utilize this company due to the suggestion of a relative The tech spent an hour and a half the first day refused to receive payment would not tell us how much we owed, said that we needed heating tape but he didn't have it at the time but would come back and apply it no problem in the next few days. (THIS WAS A PLOY TO COME BACK OUT AND CHARGE MORE)
Time went by we never heard anything from them no one would tell us what things cost he eventually shows up after my wife contacts them and schedules it. The tech applies the heat tape, again doesn't tell us how much anything costs and leaves.
We receive a bill for $888!!! They lied about the hours spent in my home. This company charged me $250 for heating tape that from my research costs between $20 and $60 on Amazon. We were charged for at least 1 hour of labor that never occurred at $150 and hour the time spent on site is documented on ring doorbell of him slowly carrying his gear in and out of my house to drag the time out I'm guessing. however even that didn't amount to all the hours they claim. DO NOT DO BUSINESS WITH THEM. I DON'T WANT ANYONE ELSE TO FALL VICTIM TO WHAT THESE PEOPLE ARE DOING. It's a shame I wonder how many people have fallen victim to this fraud!
Joshua Smith
My Dad had an amazing experience with Apollo Heating and Air when he called for emergency HVAC system repair. My mechanic Dave was on time, kind, professional and had our HVAC System up and running in less than an hour! Highly Recommend.
Thanks Apollo!
David T
I normally love their service but today they didn't have time to come out and diagnose my unit. So my home insurance could pay for a new unit. They told me I had to call somebody else. I was gonna buy a new unit from them today, but they told me to go someplace else. The lady on the phone did not want my business.
Peter Voordepoorte
I hired Apollo to replace a heat pump, air handler, humidifier and thermostat. I selected Apollo after reading many reviews, checking a few references and a slight preference for Carrier equipment. There bid was very competitive compared to two other contractors. Patrick and Tim performed the install. They were very professional and experienced. They took care to keep my home clean and the install was done in a very professional manner. After the install, Tim walked me through the install and its use. Its now two weeks after the install and system is working perfectly.
Update: I decided to lower my review to 4 stars. Equipment install I described above was great and a year later is running great. However, the insulation that was reinstalled around my ductwork came undone. I've had Apollo back on two occasions to reinstall it properly with no success. I'll take care of it myself but not to happy about it!
Steve Vetter
showed up on time and worked for almost 4 hours in high heat. professional and on time.
Heather Isaacson Deines
We had to replace our heat pump and Jason made the entire process seamless from the quote process through the install and set up. He was amazing to work with! He came out the day we inquired about a new system and was in constant contact during the install. All of the technicians we dealt with were fantastic, friendly and hard workers. We will definitely choose Apollo in the future and highly recommend them!
Bob Hadlock
Eric w apollo Heating and air conditioning was very helpful and courteous. He carefully looked into the issue I was having and diagnosed it in just a few minutes! He was very kind and helpful to help me out by moving some things in my garage so he could make his fix. I had a bunch of things piled up in the area he needed to work in and he had no problem moving things since I couldn't due to a back injury. Thank you very much for that Eric! Apollo's technicians are always kind and professional. Thanks guys! Highly recommended!!