Aire Serv of Chesapeake

Contacted via Thumbtack and received a response from them within minutes. Scheduled repair service for the same day. Tech arrived on time and diagnosed and repaired the issue quickly. The company and personnel are professional and knowledgeable. Highly recommended.

Very happy with my experiences with this company. They are very prompt and trustworthy. They provide explanations, but are never pushy. Tiffany is always pleasant to speak with. Josh has been in my home a few times and I was very impressed with him. Elise came for a maintenance appointment recently and was very thorough. I definitely recommend becoming a member of Aire Serv.

Our technician was Michael. This is a second visit this year. The first one was on a blistering hot day (SUNDAY!), when our COOLING stopped working! The house was a sauna. Lo and behold, who is driving right in front of our house - the AIRE SERV vaN... Let me just say, that was a God sent!! I He had to do a U-turn to come and help us. The issue was quickly identified ( the condensation pump was dead), new part ordered and scheduled to be replaced the next day! Fast, efficient, knowledgeable - what more can you ask for! This second visit was related to the HEATING system. It was an absolute pleasure to have him service the HVAC units, in preparation for the winter season. Since we had to ask for him by name, we had to wait for 4-5d, during which time we didn't run the heating system, because it smelled strange to me when I started it a week earlier. He identified the problem with the unit on the first floor and quickly resolved the issue. A new part had to be retrieved and installed, which he did in the same visit. The second floor unit got some TLC as well, and after a tune-up and an EZ trap the unit is good to go. I was very happy, because the house was 59 F... Needless to say, we are very impressed by his professional demeanor and his knowledge. We signed up for the maintenance plan offered by his company! We couldn't have picked a better technician and a company to service the Hvac systems in our house, which is going to be a rental property - our renters are in great hands. Thank you, Michael! Thank you, Aire Serv!

Elise did a great job servicing our systems. She was professional and very kind. She addressed my questions and provided excellent service.

Michael was very informative and explained every part of the process for my vent. Would definitely recommend!

Elisa came out today (12/9)for an advantage plan 6-month service visit and it was very thorough. I received an estimate for a cleaning. Definitely recommend!

Elise came to the house to complete our maintenance on our HVAC system and provided a recommendation for our heating system and air filter. She was very kind and professional. She worked quick and was efficient. She did not interrupt our activities in the house. I really do recommend this company for your HVAC needs.

Aire Serv mechanic Elise was professional, knowledgeable, and extremely thorough. My AC stopped working, and I could secure an appointment for early morning. The technician arrived on time and began her assessment. She explained the process and, once she found the issue, explained that I needed a new board. She replaced my board the same day, and I couldn’t be happier. It is summer, after all!!
Thank you, Elise, for a fantastic job. Aire Serv keep hiring professionals like Elise, and you will keep me as a happy client. I thoroughly recommend Aire Serv, this company has well-trained technicians, and they are responsive and reasonably priced.
-Bobby

My A/C unit wouldn't turn on, called this company at 7pm, and they had an amazing tech named Michael come out to service the unit. He got us back up and running in no time and definitely had a professional experience.

Alicia was knowledgeable and informative. There is comfort in having a plan to maintain our unit.

Michael is the best! Every time he comes, he does a phenomenal job. He’s very informative every step of the way, and is in and out in no time!