Punctual and Professional: I was very impressed with the professionalism of the Blazer team. The gentleman that provided the estimate (John Orr) and the install crew (Joe and team) were all extremely professional and set the bar for professionalism of an HVAC team, they really exceeded my expectations. Being former military (USMC), professionalism goes a long way for me, and Blazer DID NOT disappoint!
Competitive Pricing: I went with Blazer for a mini-split installation in my finished apartment style upstairs attic space. I received two other quotes from companies in the Richmond area and Blazer came in much lower, while using the same exact equipment (Mitsubishi wall mount unit). The install team were in and out in less than a day, they worked hard to get the job done and I am VERY happy I went with Blazer, they did not disappoint.
Best service I've ever had. I was using another company for many years but, after being treated so well by Blazer I saw what I was missing. The whole experience was great! From the office folks to Todd who serviced the units, it was hands down the best service. They did so much more and were so personable. I highly recommend Blazer to anyone that wants top of the line customer service and knowledgeable people.
I have been using Blazer for my HVAC service for a few years now and am thrilled they have added plumbing service! I got into a jam this weekend and had to turn my water off. Left a message last night and received a call first thing this morning. Great service! They are also so involved with the Atlee community that I can’t imagine using anyone else.
Todd came out today and was very professional, thoroughly explaining everything, and most importantly, fixing the issue. I would highly recommend him and Blazer for future HVAC needs. Very reasonably priced as well.
Matthew B, Nathan P, and Derrick H were great! Very polite and answered any questions I had. They also worked until it was done even though that meant staying pass “normal” business hours. Would definitely recommend
I recently had the pleasure of working with Blazer Heating and Air Conditioning, and I am beyond impressed with their professionalism, expertise, and quality of work. From the first call to the completion of the project, I experienced nothing short of exceptional service.
Jon, the company representative, was incredibly knowledgeable and guided me in selecting the perfect system for my home. He took into account the unique environment of my home and recommended a system that exceeded my expectations in terms of efficiency and comfort.
What stood out the most was Blazer's promptness and commitment to their customers. I called them at 11 A.M., and they were there on the same day to diagnose my old system. This level of responsiveness is truly commendable and indicative of a company that prioritizes its clients' needs.
Blazer's incentives were also very attractive, surpassing what my homeowner's warranty would have covered. They made the entire process hassle-free, allowing me to avoid the red tape that often comes with warranty claims.
The installation team was equally impressive. They were fast yet meticulous, taking the time to ensure everything was done correctly. They were also courteous and respectful of my home, leaving the workspace clean and tidy after the installation was complete.
In conclusion, Blazer Heating and Air Conditioning has earned my trust and loyalty. I am confident in their ability to deliver exceptional service, and I will not hesitate to recommend them to friends and family. If you're in need of heating and air conditioning services, look no further than Blazer – they truly are the gold standard in comfort and customer service.
Service tech was right on the early end of the time window and he brought his tools in and went right to work. Lee is a total pro who tells you what is working as it should and what needs repair without any of the usual upsell jive. My heat pump needed a capacitor and he got one from his van and changed it quickly. The service is prompt and professional and I would give more stars if I could.
I've been using Blazer Heating, A/C and Plumbing for a few years and have always had a good experience. Today Todd Newcomb was the service technician, he did an outstanding job, from the initial phone call he was on his way to keeping me informed of his work. Very professional service!
Today I had my geothermal unit clean. Jonathan did a fantastic job cleaning all 4 units. Blazer is the best company for your heating and cooling issuesy. Jonathan is the only person that I let work on my unit. Also the office staff is so nice and pleasant to talk to when I need service. Blazer gets a A+ .
Very prompt and friendly customer service. Technician (Matt) arrived early on each visit. Matt pretty much spoke HVAC as his first language. He knew the system inside and out and was able to fully explain the repair he was conducting +other items i had questions about. The experience was fantastic! You can tell the tech isn't rushed and genuinely cares about the work and the customer. I will be utilizing this company again for any other repairs I might need, and would strongly recommend them to anyone I know.
Andrew Collins
Punctual and Professional:
I was very impressed with the professionalism of the Blazer team. The gentleman that provided the estimate (John Orr) and the install crew (Joe and team) were all extremely professional and set the bar for professionalism of an HVAC team, they really exceeded my expectations. Being former military (USMC), professionalism goes a long way for me, and Blazer DID NOT disappoint!
Competitive Pricing:
I went with Blazer for a mini-split installation in my finished apartment style upstairs attic space. I received two other quotes from companies in the Richmond area and Blazer came in much lower, while using the same exact equipment (Mitsubishi wall mount unit). The install team were in and out in less than a day, they worked hard to get the job done and I am VERY happy I went with Blazer, they did not disappoint.
Allen Broaddus
Best service I've ever had. I was using another company for many years but, after being treated so well by Blazer I saw what I was missing. The whole experience was great! From the office folks to Todd who serviced the units, it was hands down the best service. They did so much more and were so personable. I highly recommend Blazer to anyone that wants top of the line customer service and knowledgeable people.
Darlene Hart
I have been using Blazer for my HVAC service for a few years now and am thrilled they have added plumbing service! I got into a jam this weekend and had to turn my water off. Left a message last night and received a call first thing this morning. Great service! They are also so involved with the Atlee community that I can’t imagine using anyone else.
Andy Perkins
Todd came out today and was very professional, thoroughly explaining everything, and most importantly, fixing the issue. I would highly recommend him and Blazer for future HVAC needs. Very reasonably priced as well.
Katie Pierson
Matthew B, Nathan P, and Derrick H were great! Very polite and answered any questions I had. They also worked until it was done even though that meant staying pass “normal” business hours. Would definitely recommend
Ryan Maddox
I recently had the pleasure of working with Blazer Heating and Air Conditioning, and I am beyond impressed with their professionalism, expertise, and quality of work. From the first call to the completion of the project, I experienced nothing short of exceptional service.
Jon, the company representative, was incredibly knowledgeable and guided me in selecting the perfect system for my home. He took into account the unique environment of my home and recommended a system that exceeded my expectations in terms of efficiency and comfort.
What stood out the most was Blazer's promptness and commitment to their customers. I called them at 11 A.M., and they were there on the same day to diagnose my old system. This level of responsiveness is truly commendable and indicative of a company that prioritizes its clients' needs.
Blazer's incentives were also very attractive, surpassing what my homeowner's warranty would have covered. They made the entire process hassle-free, allowing me to avoid the red tape that often comes with warranty claims.
The installation team was equally impressive. They were fast yet meticulous, taking the time to ensure everything was done correctly. They were also courteous and respectful of my home, leaving the workspace clean and tidy after the installation was complete.
In conclusion, Blazer Heating and Air Conditioning has earned my trust and loyalty. I am confident in their ability to deliver exceptional service, and I will not hesitate to recommend them to friends and family. If you're in need of heating and air conditioning services, look no further than Blazer – they truly are the gold standard in comfort and customer service.
Alan Allen
Service tech was right on the early end of the time window and he brought his tools in and went right to work. Lee is a total pro who tells you what is working as it should and what needs repair without any of the usual upsell jive. My heat pump needed a capacitor and he got one from his van and changed it quickly. The service is prompt and professional and I would give more stars if I could.
Glenn Moore
I've been using Blazer Heating, A/C and Plumbing for a few years and have always had a good experience. Today Todd Newcomb was the service technician, he did an outstanding job, from the initial phone call he was on his way to keeping me informed of his work. Very professional service!
Eric Fears
Today I had my geothermal unit clean. Jonathan did a fantastic job cleaning all 4 units. Blazer is the best company for your heating and cooling issuesy. Jonathan is the only person that I let work on my unit. Also the office staff is so nice and pleasant to talk to when I need service. Blazer gets a A+ .
Branden Hanlin
Very prompt and friendly customer service. Technician (Matt) arrived early on each visit. Matt pretty much spoke HVAC as his first language. He knew the system inside and out and was able to fully explain the repair he was conducting +other items i had questions about. The experience was fantastic! You can tell the tech isn't rushed and genuinely cares about the work and the customer. I will be utilizing this company again for any other repairs I might need, and would strongly recommend them to anyone I know.