My furnace fan failed at 7pm on a Tuesday night. I called 6 different service companies and not one could get to Mr in less then 2 days. The temperature was expected to be in the single digits. Luckily I found Aire Serv, Kevin arrived in an hour. Found the problem, the retaining bolt had been installed improperly originally. Kevin had it up and running in less then an hour and the charge was only $89. Kevin was professional and even discussed some other services and answered all of my questions.
Avoid these people and their products if you have any other option. Our review would have been one star, except for the courtesy of Melinda in customer service. When the premium furnace they sold us 7 years ago failed due to an unusual and dangerous heat exchanger defect, their response was to deny and deflect, even when they had a chance to go to bat for us with Carrier. They were much more interested in escaping responsibility than standing by their product and service. In the end they offered an insulting $300 credit against a several thousand dollar replacement cost, and talked at length about all the things they WOULD have done for us had any of the circumstances been different. We switched to another supplier and were very happy with the competing company's price, service, and customer-friendly warranty protection.
These guys were great. Price was reasonable, showed up on time got the job done quick the quality of work was great. There was a minor miscommunication about the scope of work, but they took care of it and handled it very professionally I highly recommend them.
Aire Serv provides quality service. Often they arrive in their scheduled time frame. In the past they have made it at the beginning of the time block. Recently they couldn't make it while my wife took time off from work, and we had to reschedule. On the rescheduled find they barely got there at the end of the time block. My last experience with them has been better, but it could also just be the time of year this most recent service. Overall they are a good AC/heater service company.
Brent and Nate were awesome. Very professional, quick, and I know our job wasn't easy, but they were great about it. So far everything works great and it was a great price. I really appreciate your help and service.
Great service. Friendly on the phone when I placed my service call with Britany. She said the tech would call me within the hour to let me know when he would be arriving. The tech Devin called 52 minutes later and told me he was in Sandy and his GPS said it would take him an hour to get to my location. An hour later Devin showed up. He was friendly, he went over everything with me, he asked several times during his visiting if I had any questions. He gave me a play by play of what he was doing and gave me different options and recommendations. Great customer service and knowledgeable I would highly recommen this company.
Working with Harris Aire Serv was so easy and quick.. I noticed my water heater was leaking on a Monday and by Tuesday afternoon they had a new one installed and the old one removed. Very professional and friendly in their service. Would highly recommend them for all your heating and cooling needs.
My A/C stopped working on a Friday evening during one of the hottest weekends of the year. Every other place I called had an available appointment the following week, which was unmanageable with the current heat. I called Aire Serve and they were able to get to my house within an hour and had the problem resolved within an hour of arriving. So in 2 hours, I had my A/C fixed as opposed to the 6 days out I was being quoted at other "Same Day" companies. The dispatch fee was waived with the repair, so I didn't feel like I was getting screwed over with an "emergency repair". Definitely recommend them.
Tech came to my home and checked (AC) everything to make sure we were ready for summer. I will have them come this fall for the furnace check also. I have been very satisfied with this service these past two years.
Definitely a business/service I would recommend. In a time of many different options of businesses available, and who to trust with your investment, AireServ is hands down the best quality and service I have ever received. Honest and quality is what you can plan on.
Courtney Andrascik
My furnace fan failed at 7pm on a Tuesday night. I called 6 different service companies and not one could get to Mr in less then 2 days. The temperature was expected to be in the single digits. Luckily I found Aire Serv, Kevin arrived in an hour. Found the problem, the retaining bolt had been installed improperly originally. Kevin had it up and running in less then an hour and the charge was only $89. Kevin was professional and even discussed some other services and answered all of my questions.
Tim McDonnell
Avoid these people and their products if you have any other option. Our review would have been one star, except for the courtesy of Melinda in customer service. When the premium furnace they sold us 7 years ago failed due to an unusual and dangerous heat exchanger defect, their response was to deny and deflect, even when they had a chance to go to bat for us with Carrier. They were much more interested in escaping responsibility than standing by their product and service. In the end they offered an insulting $300 credit against a several thousand dollar replacement cost, and talked at length about all the things they WOULD have done for us had any of the circumstances been different. We switched to another supplier and were very happy with the competing company's price, service, and customer-friendly warranty protection.
Jason Worthen
These guys were great. Price was reasonable, showed up on time got the job done quick the quality of work was great. There was a minor miscommunication about the scope of work, but they took care of it and handled it very professionally I highly recommend them.
Brandon Mark Stout
Aire Serv provides quality service. Often they arrive in their scheduled time frame. In the past they have made it at the beginning of the time block. Recently they couldn't make it while my wife took time off from work, and we had to reschedule. On the rescheduled find they barely got there at the end of the time block. My last experience with them has been better, but it could also just be the time of year this most recent service. Overall they are a good AC/heater service company.
Kyle Hansen
Brent and Nate were awesome. Very professional, quick, and I know our job wasn't easy, but they were great about it. So far everything works great and it was a great price. I really appreciate your help and service.
Brandee Jones
Great service. Friendly on the phone when I placed my service call with Britany. She said the tech would call me within the hour to let me know when he would be arriving. The tech Devin called 52 minutes later and told me he was in Sandy and his GPS said it would take him an hour to get to my location. An hour later Devin showed up. He was friendly, he went over everything with me, he asked several times during his visiting if I had any questions. He gave me a play by play of what he was doing and gave me different options and recommendations. Great customer service and knowledgeable I would highly recommen this company.
Mike Nunley
Working with Harris Aire Serv was so easy and quick.. I noticed my water heater was leaking on a Monday and by Tuesday afternoon they had a new one installed and the old one removed. Very professional and friendly in their service. Would highly recommend them for all your heating and cooling needs.
Nathan Spencer
My A/C stopped working on a Friday evening during one of the hottest weekends of the year. Every other place I called had an available appointment the following week, which was unmanageable with the current heat. I called Aire Serve and they were able to get to my house within an hour and had the problem resolved within an hour of arriving. So in 2 hours, I had my A/C fixed as opposed to the 6 days out I was being quoted at other "Same Day" companies. The dispatch fee was waived with the repair, so I didn't feel like I was getting screwed over with an "emergency repair". Definitely recommend them.
Dennis Miller
Tech came to my home and checked (AC) everything to make sure we were ready for summer. I will have them come this fall for the furnace check also. I have been very satisfied with this service these past two years.
Matt Jenkins
Definitely a business/service I would recommend. In a time of many different options of businesses available, and who to trust with your investment, AireServ is hands down the best quality and service I have ever received. Honest and quality is what you can plan on.