Aire Serv was great! They sent out a guy very quickly to look at my project(mini split install). They gave me an estimate same day and were able to do the work just a few days later. Louis the lead technician was great, he and his helper worked quickly and got my job done at the low end of the estimate. Good customer service and quality work!
I called them at 330pm on a Friday. They had someone to me by 4:15 and my furnace was up and running in under 40 minutes. They were awesome, inexpensive, professional, and I plan on using them for a new furnace and new tankless water heater purchase.
Harris Aire has a big sales team so remember you are paying for a lot of people to help you get your new system. They were quick to schedule but had to reschedule two days before. So far I think they installed a good system but their craftsmanship and determination of where to put things didn't have a lot of thought into it. We have a large exhaust out the front of our house that is not centered and very ugly. The response to our questioning this was that they will have better training in the future. So hopefully yours isn't where you have training and you get something that looks nice. They also placed the outside unit in the middle of a large section not thinking about the wasted space or the unattractive appearance of the extra pipes going across the wall. Also the cleanup wasn't as I expected - finding large pieces of wall insulation laid across my food pantry when I returned was tacky and poor cleanup. I expected better service for the high prices that we paid - hopefully their internal work functions better than their outside appearance work which appears to be haphazardly installed. It wasn't a good experience to be the training house and have our concerns answered with we will try to do better at the next house, because that has zero impact to me.
Furnace went out Thanksgiving morning, and didn't think we could find anyone to come check it out, but as soon as we called they had someone here within the hour, and was fixed within an hour! Faulty thermostat, he didn't leave until he checked everything else! Charged us a reasonable price considering it was a holiday! We were very grateful! Thank you!
The technician who came out was beyond phenomenal. Not only did he have me up and running within an hour, he was honest about the amount of work I would need to put into this ac unit and that it would best to replace it in the next year or so.
I'll be recommending this company to all my friends
I have an American Home Shield Warranty on this home. Their Dispatch Team was unable to enlist an AC repair contractor that was in their network and in our area within 48 hours so they allowed me to go out of network to look for a company to repair the central AC. Before AHS will authorize any work they require an estimate of the cost of the repair. I used Harris Aire Service to diagnosis the problem and provide the written estimate and options. The repairman finished his last call and contacted us to see he could come a day early. Who does this nowadays??? He was professional and efficient. We could not ask for better service.
The office was extremely kind and helpful. They were able to get someone over the same day I called. The repair technician was very personable and helpful. I felt like this company was honest and trustworthy in their dealings! Great experience
We were very pleased with their service and honest evaluation of our system. We have purchased an AC unit from them before and will now purchase a new furnace. Our furnace system is 20 plus years old. It’s lived it’s life and it’s time to get a new one. Things are starting to break down.. No one wants to spend money on a new furnace, but they gave us several different options to choose from. We are very pleased with this company and their technicians.
Their technician was awesome friendly, professional and had my furnace up and running in no time. This company upgraded my ac unit a couple of years ago and the one thing I really like about this company is, their honesty. I Highly recommend this company to anyone who is in need of hvac services or installation.
Cody Harris
Aire Serv was great! They sent out a guy very quickly to look at my project(mini split install). They gave me an estimate same day and were able to do the work just a few days later. Louis the lead technician was great, he and his helper worked quickly and got my job done at the low end of the estimate. Good customer service and quality work!
Eric Ed Heath
I called them at 330pm on a Friday. They had someone to me by 4:15 and my furnace was up and running in under 40 minutes. They were awesome, inexpensive, professional, and I plan on using them for a new furnace and new tankless water heater purchase.
M Anderson
Harris Aire has a big sales team so remember you are paying for a lot of people to help you get your new system. They were quick to schedule but had to reschedule two days before. So far I think they installed a good system but their craftsmanship and determination of where to put things didn't have a lot of thought into it. We have a large exhaust out the front of our house that is not centered and very ugly. The response to our questioning this was that they will have better training in the future. So hopefully yours isn't where you have training and you get something that looks nice.
They also placed the outside unit in the middle of a large section not thinking about the wasted space or the unattractive appearance of the extra pipes going across the wall.
Also the cleanup wasn't as I expected - finding large pieces of wall insulation laid across my food pantry when I returned was tacky and poor cleanup. I expected better service for the high prices that we paid - hopefully their internal work functions better than their outside appearance work which appears to be haphazardly installed.
It wasn't a good experience to be the training house and have our concerns answered with we will try to do better at the next house, because that has zero impact to me.
Carol Walters
Furnace went out Thanksgiving morning, and didn't think we could find anyone to come check it out, but as soon as we called they had someone here within the hour, and was fixed within an hour! Faulty thermostat, he didn't leave until he checked everything else! Charged us a reasonable price considering it was a holiday! We were very grateful! Thank you!
Braymon
The technician who came out was beyond phenomenal. Not only did he have me up and running within an hour, he was honest about the amount of work I would need to put into this ac unit and that it would best to replace it in the next year or so.
I'll be recommending this company to all my friends
Keith Davis
I have an American Home Shield Warranty on this home. Their Dispatch Team was unable to enlist an AC repair contractor that was in their network and in our area within 48 hours so they allowed me to go out of network to look for a company to repair the central AC. Before AHS will authorize any work they require an estimate of the cost of the repair. I used Harris Aire Service to diagnosis the problem and provide the written estimate and options.
The repairman finished his last call and contacted us to see he could come a day early. Who does this nowadays??? He was professional and efficient. We could not ask for better service.
melissa mehler
The office was extremely kind and helpful. They were able to get someone over the same day I called. The repair technician was very personable and helpful. I felt like this company was honest and trustworthy in their dealings! Great experience
Don Casey
We were very pleased with their service and honest evaluation of our system. We have purchased an AC unit from them before and will now purchase a new furnace. Our furnace system is 20 plus years old. It’s lived it’s life and it’s time to get a new one. Things are starting to break down.. No one wants to spend money on a new furnace, but they gave us several different options to choose from. We are very pleased with this company and their technicians.
Kevin Low
Their technician was awesome friendly, professional and had my furnace up and running in no time. This company upgraded my ac unit a couple of years ago and the one thing I really like about this company is, their honesty. I Highly recommend this company to anyone who is in need of hvac services or installation.
Steven Allison
My furnace motor went out in winter. They fixed it the same day.