Friendly Plumber, Heating & Air

Very friendly guy (Chris Jones). Did a water heater flush for me, and checked the pressure around the house. Our house has really high pressure plus hard water, so he pointed out some maintenance tips and suggestions to avoid some future problems.

I knew the cold weather was coming, so I attempted to fire up my furnace a couple of days ago (Tuesday). My system was possessed, because the air conditioner came on instead of the heater. I called Friendly Home Services, and they got me scheduled for the next morning. I received a text message with a picture of the technician that would be coming to my house, which was a nice touch. Cory S. showed up shortly thereafter, and got to work trying to locate the problem. The field supervisor Skylar showed up right after that, and began to assist Cory in the assessment. Once the problem was determined, they showed me the issues - which included showing me the cracks in the heat exchanger with their camera. Long story short, my system(s) were in bad shape. They broke the news to me that I needed to replace my system and showed me why it was unsafe to continue to use. I reluctantly agreed, and they set the wheels in motion. They had the installers and the new equipment to my house in about an hour! Cory L. and Mayson showed up first, and they were both very courteous. They covered all pathways with tarps, and then I showed them where everything was. Mayson got to work outside unhooking the compressor unit, and Cory went downstairs to begin disassembly of the unit. A few minutes later, another installer named Charles showed up. I had two lead techs and another technician working to replace my heating and A/C systems! They were so fast - my new systems were up and running in a little over three hours!! Cory, Mayson and Charles were very respectful of my home and explained everything in great detail. I could not be happier with the service I received, and all things considered I feel I paid a fair price for such great service. If you need service, give Friendly Home Services a call. Excellent experience!

We have used them in the past and will continue. They are professional and if you are a repeat customer they make you feel like a priority. Had a flood and got them out the same day.

I met Marcus and he was very helpful and FRIENDLY! just like in the name. I will defiantly use them on my next project requiring a plumber!

We appreciate Friendly Plumber Heating and Air. Kershaw was knowledgeable, thorough, polite, and did a great job with our furnace.

I scheduled an appointment for Friday morning between 9 and 11. My technician didn't show. When I called, they informed me he was stuck in an emergency situation up in Ogden. I understand emergencies, and I am fine with an emergency taking priority. What shows a lack of respect for the customer is that no one bothered to inform me. One quick phone call and my appointment could have been rescheduled. Instead I was left waiting all morning, and now I have to wait all afternoon for a visit that I can only hope will occur between 12 and 4. I am SO GLAD I got to spend my day off sitting around and waiting.

Chris Jones was absolutely awesome, very professional, and maintained a friendly and positive demeanor even through a tough job. Awesome work!

They were very professional and aware to the cleanliness we expected. However, when I discussed the service and what was going to be completed. It did not match what they had indicated, it was only part of what they said was going to be done. They only did about 20% of what they spoke of.

Omar was very thorough in the yearly inspection and tune up of my AC

They took the time for me to understand. Very kind and professional. Later I needed additional services, Chris, Dylan, and Miguel came out and got everything done in one day. They were very nice and professional.