Art really took care of me. He knew exactly what the issue was when I described it over the phone, grabbed the parts he needed, and got to me within a half hour. He was able to squeeze me in when he was already booked out, saving me from having to go the holiday weekend without ac. I was very impressed and highly recommend him.
This is one of the few Hvac company’s we trust With referring to our customers. We are an Air Duct Cleaning business (Crystal Clean Vents) that leads the industry in Quality Air duct cleaning, Art at Ace heating and cooling is one of those HVAC companies you can trust! And has top notch service
I would highly recommend Ace Air Conditioning and Heating they were able to come out and resolve our issue quickly and were very professional and thorough. Thanks, Art and the team at Ace!
American home shield called a company to repair my AC unit. That company that came out did a poor job repair and also didn't have all the parts to repair correctly nor did they have a thermostat that I asked them to bring. So AHS sent out ACE. Art did an amazing job and also found other problems with the AC contactor that probably caused the failed motor. Art fixed everything including cleaning up some ugly wiring left by the 1st company. ACE Installed a great new thermostat that we love!!! If your having heating or air conditioning problems. Call ACE. they will be the company I use period. A giant thanks to them.
We were calling around getting quotes for a new AC unit because someone came and told us we have to replace it and it couldn’t be fixed. Art came to give us a quote and told us we could probably fix it and get a few more years, then did the repair right then. Saved us around $4500.
He was very professional and it genuinely felt like he was giving us the best option for us instead of what was best for him. Would definitely recommend and use again.
A few months after moving into our new home, we were noticing some odd noises coming from our furnace so called a different company for a tune-up. That technician diagnosed both of our furnaces as dangerous and unusable. I contacted our home warranty company, who sent out Ace. Mike came out first and spent a few hours figuring everything out, Art came on the weekend to gather some more details to provide to our home warranty company, and when we had a trouble getting approval from the home warranty, Art invested a ton of time providing additional documentation. In the end we replaced both furnaces as well as our A/C unit. Bert and Mick did the installation and were friendly, patient with explaining everything to me, and took great care to clean everything up when they were done. Mike and Art came back out on the last day to finalize everything and they very generously helped solve an (unrelated) issue we were having with our water pressure while they were here. This was not at all part of their job but it was so appreciated. Thanks, Ace!
Our AC unit quit blowing and was making a humming sound from inside. Our insurance sent out a different HVAC company initially and they would not even take a look at our AC unit from the inside because they said they needed to access the rooftop to look at it and was not informed by our insurance that we live on a two story condominium and did not bring a ladder long enough to access our rooftop and we would have to re schedule with someone else lol.
Art with Ace Air Conditioning & Heating came out a few days ago. He repaired the blower from inside and did not even need to access our roof top. He was in and out in less than an hour. Very knowledgeable and friendly 👍 we will be using this company for any future HVAC issues!
Art took great care of us. I had 2 other companies come out; Absolute Air and Black Diamond. They both recommended replacing the AC unit and/or Furnace for $3K to $10K. Art seemed to find the issue right away with no problem. He still did a thorough check to be sure to give me a good assessment. He replaced a diode on the blower motor, and serviced my AC for a fraction of the other's costs and got everything working. I will only use Ace going forward. Thank you!
We just moved to Utah and had an issue with A/C unit. Art came out and was super helpful and knowledgeable about not only the industry but about our home system. He offered suggestions, scenarios and price ranges. Highly recommend Art and Ace Air Conditioning and Heating.
Our furnace was omitting an absolute awful smell, so we contacted our home warranty company about it. They sent a technician from ACE to come out and take a look. When Mike got here he quickly identified the problem, one he said he hadn't seen but one other time in 25 years. He made us aware that the part they needed was not available in town, he'd have to get it approved (as it was pricey) and pick up the part in SLC. In the meantime he went about his business. As the approval was being taken care of, Art was in constant contact, making sure that we knew the status of things. Approval went through and Mike was on his way back to us with the part... FROM PROVO...at 5:30 in the evening. He didn't get here until 7. That IS CUSTOMER SERVICE! We felt so bad, but were incredibly grateful as it was getting pretty cold in here! Mike was just GREAT! The next morning I awoke to a text from Art making sure our furnace was up and running properly. I cannot recommend Ace, Art & Mika any higher. This place is top-notch!
Kayli Timmerman
Art really took care of me. He knew exactly what the issue was when I described it over the phone, grabbed the parts he needed, and got to me within a half hour. He was able to squeeze me in when he was already booked out, saving me from having to go the holiday weekend without ac. I was very impressed and highly recommend him.
Randy Gilbert
This is one of the few Hvac company’s we trust With referring to our customers. We are an Air Duct Cleaning business (Crystal Clean Vents) that leads the industry in Quality Air duct cleaning, Art at Ace heating and cooling is one of those HVAC companies you can trust! And has top notch service
Robby Ruiz
I would highly recommend Ace Air Conditioning and Heating they were able to come out and resolve our issue quickly and were very professional and thorough. Thanks, Art and the team at Ace!
R Wiley
American home shield called a company to repair my AC unit. That company that came out did a poor job repair and also didn't have all the parts to repair correctly nor did they have a thermostat that I asked them to bring. So AHS sent out ACE. Art did an amazing job and also found other problems with the AC contactor that probably caused the failed motor. Art fixed everything including cleaning up some ugly wiring left by the 1st company. ACE Installed a great new thermostat that we love!!! If your having heating or air conditioning problems. Call ACE. they will be the company I use period. A giant thanks to them.
Ryan Adamson
We were calling around getting quotes for a new AC unit because someone came and told us we have to replace it and it couldn’t be fixed. Art came to give us a quote and told us we could probably fix it and get a few more years, then did the repair right then. Saved us around $4500.
He was very professional and it genuinely felt like he was giving us the best option for us instead of what was best for him. Would definitely recommend and use again.
Emily Nixon
A few months after moving into our new home, we were noticing some odd noises coming from our furnace so called a different company for a tune-up. That technician diagnosed both of our furnaces as dangerous and unusable. I contacted our home warranty company, who sent out Ace. Mike came out first and spent a few hours figuring everything out, Art came on the weekend to gather some more details to provide to our home warranty company, and when we had a trouble getting approval from the home warranty, Art invested a ton of time providing additional documentation. In the end we replaced both furnaces as well as our A/C unit. Bert and Mick did the installation and were friendly, patient with explaining everything to me, and took great care to clean everything up when they were done. Mike and Art came back out on the last day to finalize everything and they very generously helped solve an (unrelated) issue we were having with our water pressure while they were here. This was not at all part of their job but it was so appreciated. Thanks, Ace!
Will Tam
Our AC unit quit blowing and was making a humming sound from inside. Our insurance sent out a different HVAC company initially and they would not even take a look at our AC unit from the inside because they said they needed to access the rooftop to look at it and was not informed by our insurance that we live on a two story condominium and did not bring a ladder long enough to access our rooftop and we would have to re schedule with someone else lol.
Art with Ace Air Conditioning & Heating came out a few days ago. He repaired the blower from inside and did not even need to access our roof top. He was in and out in less than an hour. Very knowledgeable and friendly 👍 we will be using this company for any future HVAC issues!
Porter Foulger
Art took great care of us. I had 2 other companies come out; Absolute Air and Black Diamond. They both recommended replacing the AC unit and/or Furnace for $3K to $10K. Art seemed to find the issue right away with no problem. He still did a thorough check to be sure to give me a good assessment. He replaced a diode on the blower motor, and serviced my AC for a fraction of the other's costs and got everything working. I will only use Ace going forward. Thank you!
Levi Lopez
We just moved to Utah and had an issue with A/C unit. Art came out and was super helpful and knowledgeable about not only the industry but about our home system. He offered suggestions, scenarios and price ranges. Highly recommend Art and Ace Air Conditioning and Heating.
Wendi Elton
Our furnace was omitting an absolute awful smell, so we contacted our home warranty company about it. They sent a technician from ACE to come out and take a look. When Mike got here he quickly identified the problem, one he said he hadn't seen but one other time in 25 years. He made us aware that the part they needed was not available in town, he'd have to get it approved (as it was pricey) and pick up the part in SLC. In the meantime he went about his business. As the approval was being taken care of, Art was in constant contact, making sure that we knew the status of things. Approval went through and Mike was on his way back to us with the part... FROM PROVO...at 5:30 in the evening. He didn't get here until 7. That IS CUSTOMER SERVICE! We felt so bad, but were incredibly grateful as it was getting pretty cold in here! Mike was just GREAT! The next morning I awoke to a text from Art making sure our furnace was up and running properly. I cannot recommend Ace, Art & Mika any higher. This place is top-notch!