Campbell Appliance Heating and Air

Was able tofu proble after part came in. Service fee is quite expensive, but washer still works well.Great technition.

They were very professional and helpful. Quick to diagnose problem and get it fixed. Thank yall so much. God-Bless.

Thomas of Campbell Appliance Heating & Air gave detailed professional attention to my refrigerator repair. He arrived at the time he said he would. He was efficient with the time it took for the repair. I would use this company again.

Commercial Ice Machine at a Volunteer Fire Dept.-We have waited through several missed appointments, since 27 Feb 2023. Actually showed up on 28 Feb 2023. Tech stated it was a sensor on the ice buildup thing. The unit also needed to be cleaned. Tech left saying he would order the parts and the office would be in touch with a quote. Another Appt was set on 24 Mar 2023 for the repair between 1200-200pm. I did not respond to the text in time, so that's my fault. Next Appt was 4 Apr 2023 2:30-4:30 pm, I responded OK. Tech was not there by 6:11pm, so I sent A ??????? text. The office responded the tech was hung up in traffic. The office apologized citing another traffic hold up and would reschedule on 5 Apr 2023. Received a text for a 5 Apr 2023 appt between 3:30 -5:30 pm, responded ok. Tech showed at around 4:50 pm. At 5:31 pm, I received a text thanking us for using the company. I called the station and was told the tech was there approximately 20-25 min and left. Which is kind of funny, the first tech explained the unit would have to be taken apart and cleaned as well as a filter replaced etc. The time was supposed to have been more like 1 hr to 1-1/2 hrs to make sure it was freezing and ice was being produced.
Since 5 Apr- Today, 9 Apr, the machine dropped Ice (1) One time or approximately 30 cubes. So, SVC call $149, repairs $589 which I have paid 50%, but we don't have ice. I'm hard pressed to make myself finish my payment IF my problem is not fixed.

A part was ordered on Thursday, April 7th & was tomd that the part would be in on April 11th. On April 25th, a technician was acheduled to be st my home between 4 & 6. He was late & I called to see if I was still on the schedule. When he finally arrived they worked for approximately an hour and was told that the wrong part was ordered. The oven is still not fixed.

Technician was friendly and very knowledgeable. Diagnosed the problem and quoted a price before he started. Quickly fixed the problem and explained it to me. Definitely will use them again and recommend them to friends

Thomas and David were prompt and professional. They replaced the compressor quickly, cleaned everything up, and were done. I'll be calling Campbell's Heating and Air for all my repairs from now on. Thank you!

The process of dealing with this company was not explained I'm very upset with the procedure
Im just out of the hospital and need my dryer, so for the cost I'm being charged expedite my part.
That is the cost of a new dryer!
479.00 No way!

Tech was efficient in diagnosing issues and has ordered parts. Doing best to get me going asap. The follow up tech cleaned floor of water and ice. Had me up and running within an hour

Fixed my ice maker and refrigerator water dispensers. They were quick once they showed up (both times), but the whole process took nearly a month, and they didn't show up within the time window I was given. All in all a good job.