Campbell Appliance Heating and Air

This was a crisis time for me. My air system had no freon and had a leak in the lines...with no air in 100 degree weather, you pray more. This company knows their business. I hope I don't ever have the same problem, but they did an AWEsome professional job. I thank GOD for this company employees....
Thank you for knowing what to do with this air conditioning issue. I hope I get to use them again (on different circumstances).

VDixon

We had a leaking washing machine. It was so heavy I could not pull it away from the wall to turn off the water. My normal service could not come for almost 2 weeks. I filled out the form online and Joshua came out the same day, diagnosed the problem and ordered the part. He left the machine pulled away from the wall so I could turn the water on and off and still use it. He was very patient with my puppy. He came yesterday and replaced the part and put the washer back in place. I will call them again for any appliance repair that I need.

Had to replace copper pipes and are willing to work on Saturday so I am happy with service.the guys that came out to do the work were great thanks so much to them.

I wish y’all started earlier in the morning so you could knock out big projects potentially in one day. I don’t trust Campell Appliances. I trust Thomas at Campell Appliances. If he leaves then I leave as a customer

I called within 2hrs they showed up n fixed it for reasonable price

Took almost 2 months to fix my washer kept rescheduling,ordered wrong part horrible service.

It was really strange moment . Because the technician really didn't see my compressor of the freezer then asked me to charge...plus the replacement cost was extremely high . I don't know what is the average price but if even I had a new compressor and the replacement cost is $500. I would love to ask the owner to take a look at my appliance next time if I have a problem. Just $800 freezer...

BUY A NEW APPLIANCE TO SAVE MONEY! Seriously, I wish someone gave me this advice before calling Campbell. They came and diagnosed a fan out in the fridge. They wanted about $750 just to replace a fan motor. I wouldn’t have agreed but he told me he could hear the compressor working and even if it went out later, they would put the 750 toward the compressor repair. I couldn’t imagine it costing much more than that, so I agreed. It took 3 weeks til they contacted me to schedule the fan repair. I was out of town and needed another day or two. They replaced the fan motor and said it should get cooler over time, but it never did. They came back and said the compressor was out and that it would probably be about $650 - $1000. When I asked about taking out the cost of the fan motor, he said they wouldn’t because the fan had nothing to do with the compressor. I said, “that may be, but the first tech convinced me to pay a ridiculous price for the fan motor, by promising to take that out of an eventual, though unlikely compressor replacement.” When I told him to go back and tell them I was unhappy about this, I was afraid that they’d inflate the cost of the repair. That’s exactly what they did. They called and told me the compressor repair would be $1,699. They “graciously” offered to take out what I’d paid for the fan, leaving me a $1,000 fee for the needed repair. Do you understand? I bought and paid for a working fridge. It stopped cooling. When Campbell told me they could fix it for $750, I had to choose whether to buy a new fridge or keep it and pay. A few weeks later, they gave me the same choice, only they already had my 750 and wanted another 1000! Go ahead, Campbell poster.. try to politely find a minor discrepancy to justify your actions. I’m telling the truth. I will not get in deeper with Campbell. I’m going to buy a new fridge, or call another company like I should have at first, even though I’ve lost $750. If you have any honor, you should come take this fan motor back and give me a refund. I told them my concern on the phone and they only offered to cancel the notifications. Well duh.. I don’t want a constant reminder that I got caught in a trap and lost 750 bucks with nothing to show for it :(

Timely response and great communication. Having to be concerned for my 89 year old mama not having a cool house was very stressful. The customer service was awesome and I will tell others. God bless your business

Our 7 year old refrigerator stopped working. I contacted Campbell Appliance on a Sunday requesting service. Monday morning a technician arrived and checked the refrigerator. The compressor was out of order. They replaced the compressor and it works fine now. Service was very professional, they communicated everything with us (no surprises), and technicians were cordial and helpful with explanations. I would highly recommend Campbell Appliance for any ones needs.