AirOne Heating and Air Conditioning

Great customer service and clear pricing. From the moment I called to the time the job was complete the staff were friendly and helpful. The admin answering the phone is knowledgeable and very polite. The repair technician was polite courteous and got my ac working again. They send you a text with the picture of the person coming and an ETA so you know who to expect. A great fast experience.

JD was very professional and explained every detail of his service.

I had an old split system heat pump replaced. AirOne representatives came to my house on short notice and gave me a quote on exactly what I wanted. The highly knowledgeable and professional installers arrived on schedule and replaced my heat pump. I was very happy with the installation and the attention to detail. I dealt with five people total and found everyone to be friendly, helpful and willing to take time to explain my questions.

I deliberately waited a few days after installation to write this review. I've known about this company for many years from repairs to our oven, range and washing machine. We had our HVAC unit completely replaced after dealing with another company for 16 years. I found the owner very responsive; the installers respectful, clean, punctual and well supervised; and able to explain things to a "layperson" clearly without making me feel like an idiot. Two subsequent follow-up visits were equally high quality. This company has more longevity for employees than the norm for this industry. I highly recommend this company.

Our hvac system is old and out of date. Jackson came in, rewired the thermostats and cleaned all of the ducts. He is one of the rare ones... Jackson was so professional and was committed to making the system work again. I appreciate him and his team's hard work. Thank you thank you! I will be calling the company again.

We recently had an old system replaced with a new Carrier system. Lance did a thorough evaluation to size the new unit for our home prior to recommending the size of the new system. He is very knowledgeable and did a good job helping select the right system for our home. I appreciated the recommendation to add the surge protectors to help lengthen the life of the electronic components of the system. There was no pressure to buy additional options, just a good description of the option and the choice was totally mine. The installation team was on time, courteous and did a great job on the installation. There has been good follow up after the installation and Lance patiently answered all our questions. It's a pleasure to work with people who keep their promises and AirOne has done that. We have used AirOne for the past two years for maintenance and service work and the experience was very good (they helped stretch the life of the old unit)- always-competent, courteous, on time and reasonably priced.

Technician actually came ahead of schedule with permission. He introduced himself, told me what he was going to be checking, asked if I had any issues and got right to work. He worked methodically through the system and briefed me after he finished making sure all my questions were answered.

Saved our shop on short notice! Great service, and easy to work with.

We’ve been with AirOne about 15 years. They have always been very professional and kind.
We’ve been requesting Johnny for about 8 years. Goes to show he knows what he’s doing and we really like him. We definitely recommend AirOne to anyone looking for AC/Heater cleaning or repair. GREAT company, GREAT employees! 👍🏻

Although I did not use AirOne Heating for a repair, I did speak with Lance about my problem and he was able to assist me in determining whether my heat pump was working or not. He guided me through several steps to make sure that everything was okay and probably did not need repair and that it was caused by the severe weather conditions. I really appareciate the time and effort that Lance provided. Most companies would not do that without requiring a service call. Thank you very much Lance.