5 Star HVAC Contractors

Honest and affordable . The best part of the service was chip . He took the time to explain things and had a good attitude .

Update: The Owner of the company came out and made the needed repairs to the system and corrected the thermostat settings. He was very nice and walked me through all the changes made and the settings. He spent time discussing what happened to the system and what went wrong. He also relayed that the man who had installed our system and that I had been contacting was no longer with the company. We were very satisfied with The owners visit, his gracious demeanor and his time he took to make the repairs and correcting the thermostat settings for the back up heat. He also is reimbursing us for not only the extra charges to our electric bill for the system running inefficiently but the whole month's bill.

The person who took my call and made appointment was very nice. Rich the technician was on time, courteous and professional. Explained the issue with my A/C in terms that was easy to understand. If A/C service is ever needed I will use this business again and will tell family and friends.

I've used them twice and had an excellent experience both times.

Update: The 3rd time was not "the charm". The compressor was hummimg instead of running. This is a very common problem that requires a new capacitor. They knew exactly what was needed due to the described symptoms. The tech arrived with the capacitor in hand. About 10 minutes later he was asking for payment of $410. The capacitor is available online for $35. I probably won't be using them again.

I didn't have an actual appointment, I called when my A/C quit suddenly. The technician came quickly. He diagnosed the problem & repaired it fast. He was very professional & did more than expected ( he had to move things for attic access). He was very courteous. I have found a new HVAC company to handle my home.

Called around 8am, someone came out by 10:45pm. Excellent service!!!!

Our AC stopped working and we knew we needed the entire system replaced because of issues we’ve had the past couple of years. We received quotes from a Few different companies. I’m so happy I found this company based on a Google search and it’s stellar reviews. Jose was so helpful from start to finish. He gave a quote over the phone ( which most places don’t because they try to pressure you in person) he then quickly came exactly the time he said he would to see what we needed. He didn’t pressure us, answered all our questions and gave us the best deal in DFW. He even helped us after hours into the evening to get it financed for us. They came early the next morning ( today) and installed our AC and new heater. The contractors who came were extremely professional and exactly on time, they cleaned everything and made sure everything was working perfectly. They did a fantastic job and were so careful carrying everything in and out.
I would recommend them to anyone!!! 5 stars isn’t enough!

Jose actually answered the phone when I called around 7 am. He gave me a quote for a new system then had someone out just after 9 am to verify that was the size we needed. They were back just after 1pm to install a whole new system. Finished by 5. Omar even fixed my attic ladder! Very neat, efficient and professional! I definitely recommend them!

Our 5 Star technician; Jose, came on-time during Memorial Day and diagnosed the problem. They returned next day and took pictures of the needed repairs. Job was completed in one morning and they cleaned up after themselves. No hassles and great service! Will use them again for sure.

Excellent service. Called at around 8:30 am 6/28.
1. Got an appointment for that same morning 9-11:30 am
2. Tech name was confirmed - Rick B
3. Tech called exactly at 9 to confirm address
4. Tech arrived before 11am
5. Tech was done at 11:30 am and before heading out
6. Tech called to confirm repair done, root cause and resolution
7. Tech said office would send electronic invoice
8. Tech headed to other jobs
9. Office texted invoice about an hour later with link
10. I used link to process payment asap
11. I was prompted to this survey, I could not pass up (I usually never do surveys, I don’t have the time) but I had to do this one. This team is “off the chart”. Not only I will use them again, but you too have got to start using them.
All the above spells one thing for this company: CLASS & EXCELLENCE.
When it comes to any service, it is hard to find someone you can trust. I have found one I can trust. It is 5SHC team.
Just yesterday 6/27/2022 someone quoted me triple the cost with other services not needed, and with my tech background I would not let myself fall in that trap.
This team proved me wright. They fixed exactly what was the issue, as I indicated and I paid the wright cost.
If any of you all out there can relate, 5 STAR HVAC CONTRACTORS is your solution!

Till next time, take care of yourself!

Sebastian