5 star originally installed out unit 7 years ago. I had them out for a tune up and system check for the summer. My ac is back to 100 percent. Great job 5 star.
My ancient HVAC system went down in the middle of the night and I woke to a 60 degree house on its way to the 50s.
I called 5 Star and left a voicemail. They returned my call within 5 minutes and had someone at my house by noon. It would have been sooner but I had an appointment.
Troy reviewed my system and confirmed the issue. He offered to try and fix just the problem and explained simply the pros and cons. My system was so old that a fix to the problem would only prolong the death of the entire system, and not by much. He then offered and explained what replacing just the handling unit would cost and what an entire new system would cost.
His patient and simple explanations helped me make a confident decision and they were out the next morning to install the new components. I would recommend 5 Star any day.
The technician was not willing to work at all.He told that he couldn't find the freon and they sell freon for my unit any more which was not true.Another technician came and added freon to my unit.
5 Star has been maintaining our HVAC systems for several years and have provide exemplary service and guidance on improvements to the performance of our systems.
My unit is a new technology and overly complicated and was too advanced for technician. The technician checked out as much as he could and I appreciated his being honest about not being familiar with the unit. I would recommend them and hopefully he will get trained soon on these high tech units
Mandi Newcombe
Chip was super knowledgeable and nice! He gave us great advice and helped us solve our problem in no time!
Brent Hanford
5-Star was great, their technician was knowledgeable and they are working with the manufacturer to fix my issue. Highly recommend!
Chrome Yellow
5 star made service call, diagnosed the problem and replaced entire condenser in the same day. Very impressive.
Chris Reed
5 star originally installed out unit 7 years ago. I had them out for a tune up and system check for the summer. My ac is back to 100 percent. Great job 5 star.
Jason Harwell
My ancient HVAC system went down in the middle of the night and I woke to a 60 degree house on its way to the 50s.
I called 5 Star and left a voicemail. They returned my call within 5 minutes and had someone at my house by noon. It would have been sooner but I had an appointment.
Troy reviewed my system and confirmed the issue. He offered to try and fix just the problem and explained simply the pros and cons. My system was so old that a fix to the problem would only prolong the death of the entire system, and not by much. He then offered and explained what replacing just the handling unit would cost and what an entire new system would cost.
His patient and simple explanations helped me make a confident decision and they were out the next morning to install the new components. I would recommend 5 Star any day.
emmanuel amoje
The technician was not willing to work at all.He told that he couldn't find the freon and they sell freon for my unit any more which was not true.Another technician came and added freon to my unit.
Leslie Jordan
Excellent service. Professional tech. He was very knowledgeable. He was honest and did a great job on the complicated Infinity airconditioner.
Jim Collins
5 Star has been maintaining our HVAC systems for several years and have provide exemplary service and guidance on improvements to the performance of our systems.
Eric Mason
5 star earns 5 stars every time! They're always available to quickly get my HVAC systems going again, usually the same day.
Darlene Smith
My unit is a new technology and overly complicated and was too advanced for technician. The technician checked out as much as he could and I appreciated his being honest about not being familiar with the unit. I would recommend them and hopefully he will get trained soon on these high tech units