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SOS Mechanical Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kevin Dover

Couldn't have been happier with the service. My wife spoke on the phone with Allison, who was super nice and very responsive. They gave us the emergency contact number, which was answered immediately. Even though the A/C decided to stop working Friday evening of the Memorial Day Holiday, the technician (and owner) was at our home within the hour. Start-to-finish, we were cooling our home again in two hours...amazing! I can't recommend this company and their service highly enough.

kurt kind

I contacted SOS Mechanical, a Trane dealer, to determine why my year old 5 ton Trane AC was not cooling my home as well as the previous unit (after having had 4 other AC service companies look into this problem). The tech (Allison) listened to us describe the issue and after looking at the unit determined that the unit installed was only 4 ton, not 5 ton. He communicated with Trane helping us finally interact with the Trane tech support team which we had been trying to consult with for weeks. With this information we were finally able to get the installer (Fixd Repair) to talk to us and acknowledge that they had installed the incorrect unit. After having dealt with a number of AC service companies attempting to resolve my problem, it was amazing to find a tech that was both knowledgeable and helpful.

Cody Blamer

I cannot say enough good things about this company. When my AC went out on Saturday night and I was due to close on the sale of the same home on Monday and hand over the keys to the new owner, SOS came to my rescue! They were at my house by 10am Sunday and had everything repaired by 10:30. What a great group of people, from. Allison (who answered my call and put everything into motion) to Chris (who came and fixed the problem). I'm so happy that I called SOS.

Butch O'Dell

Conner came out to pull semi-annual maintenance. He cleaned the outside unit for dirt and debris, checked the differential across my inside coils, cleaned and checked my whole system. . Added some refrigerate and gave me a good to go on my AC unit. GREAT JOB! I will choose them for my next maintenance trip. Easy to work with too.

Eric Sanchez

I needed to have my drainage lines blown out and called in to have a repair tech come out to take care of it I was able to get an appointment the same day. The tech was done in three minutes and he was on his way thank you for saving me from the Texas heat

Werner Hahn

Used SOS for many years. Great company, great service and great people. They recently replaced a broken, outdated a/c system for me. They were on time, did great work and clean up. Highly recommended. Chris is the man!

Tom W

SOS Mechanical came out to service our new AC and furnace (awesome install and working great). They messaged me ahead of time to let me know when they would be at my home. They were on time, courteous and provided the service in a timely manner. See you in 6 months for my next service. Thanks - SOS

Stewart Cochran

SOS was amazing! 1. Someone answered the phone instead of me having to leave a message 2. They had someone out within the same day. 3. They quickly diagnosed the issue was refrigerant level and they didn't try to say it was anything different. 4. They offered suggestions on how it could be improved, but weren't pushy.
Highly recommended!

Alecia Taylor

My AC recently stopped working and I panicked a little. I called SOS and they sent someone the next day. Chris was wonderful and quickly diagnosed the problem. Thankfully I only needed a new capacitor and not an entirely new system. He replaced the busted capacitor with one that has a 5 year warranty. The whole process took just over a half hour and we were back up and running again. I also joined the "comfort club" so my new filters will come to the house when I need them instead of going years before I remember that filters are even a thing that need changing.

Andrew Jones

SOS Mechanical is always there whenever we need them! It is great to have a family run business that is this responsive. On today's emergency (when it is a 100+ degrees outside it is an emergency in my book) the technician showed up shortly after the call ahead and was very courteous throughout his visit. He was quickly able to diagnose the problem, have the part delivered to the house and completed the job in less than an hour. Thanks! We highly recommend SOS Mechanical.

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