SOS Mechanical

We had great experience with getting a new HVAC. Start to finish, everything was easy and painless. Allison was a joy to work with. I will be recommending to anyone in need of repair or replacement.

We have used SOS for the past twelve years, for installation of new HVAC systems as well as their maintenance and upkeep. They are always on time, friendly, helpful and knowledgeable. Their technical support staff is the BEST.

Our AC stopped working this evening and SOS Mechanical was at my house within 30 minutes of me calling them. Chris was super friendly and efficient with his work. So from the AC stopping to the being cool again was no longer than an hour. I would give SOS Mechanical a 10 Star Review if I could.

Great company. The technician was professional and on-time. He called ahead to let me know he was on his way. He did a through inspection of our system and advised me on the ways to keep my unit performing well. He discovered a leak that was missed on our home inspection and was able to repair it and advised me on the best places to purchase the type of filters we needed. I will be calling them every year for our service.

SOS Mechanical has always gotten to us ASAP if anything goes wrong with the A/C at our office, and has never missed a maintenance inspection or filter change. One instance our entire A/C unit crashed in the middle of the summer, and Alison helped find us a great replacement unit at a great price and had it installed the next business day. You can't beat that service!

SOS Mechanical provides excellent service. Our AC went out in the summer over a weekend. They diagnosed it and had us up and running quickly. The cost was fair. We are loyal customers that appreciate what they do.

Little inconsistency in the scheduled appointment, but fortunately it did not cause a problem. Service person was personable and efficient. I have always had good service with this company and have recommended them to neighbors.

Our outside AC unit broke down over the weekend (100+ degree weather). Chris C. got here fast! He was very professional and he knew what the problem was right away and solved it on the spot! We called SOS Mechanical on multiple occasions and they've always been friendly, reliable, and fair.

I got a couple bids to replace our 17 year old Trane AC systems. I decided to go with SOS Mechanical for a couple reasons. Tom, the sales rep, was great with his presentation and was also great at communicating throughout the whole process. The second reason was that Steve, the owner, came out to carefully look over our situation before they gave us a quote. We have a unique zoning issue and the last company did a pretty funky job addressing it.

After the equipment was installed Steve came back out to test the new zoning system and his team spent an extra day tweaking it until Steve was satisfied. We appreciated their creativity in solving our zoning issue, and they did not charge us extra for their extra time and materials.

I just wanted to say what a great experience we had with the SOS team.
The attention to detail by every person (at one time they had 5 or 6 people here working) exceeded our expectations. And of course we love the new Trane (so quiet) equipment and digital Nexia Thermostats. Well done! We recommend SOS Mechanical to anyone who has AC needs!

SOS Mechanical replaced our 30+ year old HVAC system with a new Trane, and everything about the process was fantastic, from the consultation, to the install, to the walk through. They were responsive, on time, and exceeded our expectations. They gave us a time window for appointments, but even went further and texted us when the technician left, with a link to track their arrival. And the Trane smart thermostat is better than a Nest! Thank you, SOS!