Taylormade Heat And Air

Met the owner at a plumbing store and he immediately gave me the advice I needed to repair my tankless water heater. It didn't cost me a dime! He was an amazing help. Will absolutely do business with him in the future!

Had a new Trane system installed and were completely impressed with everyone we came into contact with. The installers were very considerate and conscientious about keeping things neat and clean as they replaced our unit. The technician and sales person stopped by before during and after the installation to make sure we were pleased and that everything was handled well. We had a follow up visit to make sure we knew how to use our Nexia Thermostat. I wouldn't not hesitate to recommend Taylormade to all my family and friends. Update: Taylormade has done our preventative maintenance since the installation and their service is still outstanding. They're awesome.

My tankless water heater was installed by Taylormade Heat And Air three years ago in a hurry when our previous water heater (using tank) went bad in winter. When technician came last week for annual cleanup service, he noticed a few plumbing issues which were overlooked during the initial installation. I communicated with the owner of the company, as they should have been installed that way in the first place. Jorge and team came today to remediate the situation. Jorge is a very knowledgeable and experienced plumber. He explained everything in detail to me and sent pictures vial email. Team was very professional. I am very pleased with the service.

I have used Taylormade for years now and continue to be impressed with their service. From accessibility to knowledge/professionalism to work quality, I don’t know of a better option. You get the boutique feel without the corporate red tape. Highly recommend!

I highly recommend Taylormade! They came out late fall and fixed our furnace after having another company out who couldn’t figure it out. Mike actually listened to us and know exactly what to do. Just had them out again to fix our central air. Great job, very friendly, and very reasonable.

I would like to say that the Trane Heat/AC unit has worked extremely well. I wish I could give them a higher rating, but I cannot. When we made the deal there was a promotion for $750 from oncor when you installed an efficient unit. The unit I purchased qualified for this promotion. I was told it would take about 8 weeks for this to come through. Well, COVID hit and I figured that things were backed up so I let it go for a while.

After giving them 8 months I started calling. The person I needed to talk to was never there. I have called repeatedly trying to reach anyone that could tell me what was going on. I was told they would call me back countless times, and finally one time they did. I was told they would look into it and get back to me. That still hasn't happened and after calling more I've never been able to get anything more from them. It has been nearly 2 years now. At this point I am about to give up. They sell a great product (so do other companies), but do not trust that you will receive the promotion deal they promise you.

Not often that the owner of a company will personally reach out to address complex questions. Lance Taylor and Alex (VP of Ops) were onsite to assess our aging HVAC units and overly complex set up. These guys not only made the process simple but were true to every single thing they said would happen during the installation process. From the time the team showed up to the walk through prior to completion. The team was truly amazing. I'm not one to write reviews but for service this stellar I couldn't resist sharing our experience. Ten stars. Use these guys. Honest, on time, educational and locally owned.

In 2017 We hired this company to replace one of our ac units. They failed to properly connect the propane converter, so propane gas was leaking into our attic all winter long. Our propane bill was huge but we thought it was due to the winter being unusually cold. The following year, We hired a different company to do a spring tuneup and they discovered the problem. We were very lucky that nothing other than high propane bills resulted from these hacks installing our unit. This year, we are having our second ac unit replaced and every company that came out to give us an estimate said that we only need one unit for our house and that when the first unit was replaced, both units should’ve been removed and just one unit installed since our single story house is only 2200 sf. This company has no idea what they’re doing. Sure, they have slick marketing and fancy trucks but they don’t have the expertise or experience to back that up.

Josh was absolutely amazing and very polite and professional

I am so impressed with the professionalism and courtesy of all the technicians who work for Taylormade. I have called them several times to get estimates for my clients. Their bids are always very competitive and my clients have been very happy with their work.