Taylormade Heat And Air

From start to finish the experience with Taylormade was professional, clear and helpful. Jorge specifically was a great communicator and took the time to explain complications in our systems. He also demonstrated a sincere desire to resolve the issues in a budget conscious way! … especially appreciated the technology to communicate appointment scheduling, location of technician and expected time of arrival along with documentation of findings for future reference. Great all around experience!!

Josh is very professional, great at diagnosing problems, and thorough when doing routine service checks -thank you!

They do my scheduled maintenance for HVAC (twice a year) and the technicians are always knowledgeable and professional. Highly recommend.

They cleaned ducts and replaced two vents. Very pleasant and courteous. They worked hard and were very efficient. We are pleased with all they did.

Steve was great. On time, professional, knowledgeable, and personable. Steve kept us informed on all aspects of the unit replacement. Plus offered good insight into the various models and the reason for his recommendation. He visited the work site several times to QC the equipment and work. The installation team was great too. Hard working, careful, efficient and clean.

Taylor Made makes it easy to get the job done. Thank you for sending the best tech, communicating every detail, providing a full report on the status of our HVAC unit and etc, and photos for us to review. They are friendly, personable, and quick responding! Call them for any HVAC issues you have! Thank you very much, Taylor Made. Josh was our tech!

Bruce was awesome. Knowledgeable, punctual and professional.

Edit: 3 days after my unit was worked on my first appointment I went to turn the heat on because the temps dropped and my unit suddenly did not have heat anymore. I was pretty upset but was able to get Conner Ellis as my technician out next day. During my initial appointment my first technician had mistakenly criss crossed my wires inhibiting the heat to be signaled. Conner was on time, really thorough, understanding of my frustration, kind, identified the wiring problem, corrected it, and explained everything to me in detail. There was no charge of course since this was an error due to my initial visit. It was a mistake and despite the inconvenience and worry it was corrected promptly. Thank you Conner.

My technician today was Josh Edwards. This was my first appointment with Taylormade Heat and Air. I thought it would be wise to schedule a maintenance check prior to the Texas summer, especially since I forgot to do so last year. My previous company is not in the area and had installed a new AC/Heat system in 2019. Although most of the unit was installed correctly Josh noticed some issues that were small but very important that the previous company missed or skipped with my installation. Not only was Josh thorough, he was very knowledgeable and kind. Plus he was even early to our appointment time. I found this company through recommendations in an online mom’s group and I’m glad I made the call. Thank you!

Taylormade Heating & Air has some of the most knowledgeable & professional people you will ever have the pleasure to deal with.
I got my Trane system through them anout 5 years ago & have used them for bi-annual preventive maintenance since & have never had a problem with my system.
Usually it is Josh who comes out for the pm's & there is no better technician, Company representative or person. A definite credit to Taylormade.
I definitely tell all of my friends of the exemplary service. Deserving of 5 stars.
I just want to say "thank you" to the whole team @ Taylormade.

Connor was on time, great attitude, professional and very personable. He went above and beyond during the service visit to make sure everything was in working order and stayed in working order, including cleaning off the side of the AC unit that has apparently become very dirty from some recent construction work we had done. Connor, along with all of the other TaylorMade employees I have interacted with, definitely represent the company very well and because of their outstanding customer service, we will continue to be customers of theirs and will recommend them to others.