The technician was friendly, prompt, and professional. The service was fairly quick; however, it failed to actually resolve the issue. We'll see how prompt the company will be at getting someone back out here.
Edit: Company was quick to respond and send someone back out over the weekend. The new technician found a part that was broken and replaced it. Since they were out before, we didn't get charged for the service call even though it was weekend hours which I greatly appreciated.
Our heater stopped working. Taylormade was able to come out the next day. Jason showed up on time. We were informed via texting. Jason was a very polite man and very thorough in his work. He checked out the system very thoroughly and found some loose wires at a terminal block in the air handler. He tightened all connections, checked out the blower motor, etc. and all was working well. I will be calling them again for service when we need it.
They installed my system in 2019 and whenever I call for maintenance or system errors they are here in less than 24hrs. Jason Hutson is absolutely awesome, he always explains what the challenge was and what was done.
Austin S (Zero)
The technician was friendly, prompt, and professional. The service was fairly quick; however, it failed to actually resolve the issue. We'll see how prompt the company will be at getting someone back out here.
Edit: Company was quick to respond and send someone back out over the weekend. The new technician found a part that was broken and replaced it. Since they were out before, we didn't get charged for the service call even though it was weekend hours which I greatly appreciated.
Chris Rozier
Josh is friendly and always explains all aspects of the visit/service. Highly recommended.
Thomas Besly
The service men were on time and efficient- They checked the unit inside and cleaned the filter. They checked and cleaned the ioutside. Thanks.
Scott Geer
Our heater stopped working. Taylormade was able to come out the next day. Jason showed up on time. We were informed via texting. Jason was a very polite man and very thorough in his work. He checked out the system very thoroughly and found some loose wires at a terminal block in the air handler. He tightened all connections, checked out the blower motor, etc. and all was working well. I will be calling them again for service when we need it.
Ana Maria Russell
Josh was very thorough and helped us out with our AC! It's back up and running!
Karla Chandler
They did an excellent job. Kept us informed of everything.
Tressa D'Ottavio
They installed my system in 2019 and whenever I call for maintenance or system errors they are here in less than 24hrs. Jason Hutson is absolutely awesome, he always explains what the challenge was and what was done.
Jason Tubbs
Jorge was awesome! He fixed the issue right away, and answered all my questions.
He was very professional and courteous. I will use Jorge and Taylormade again! Very pleased!
Erik Leszka
Josh is awesome. An asset to the company for his professionalism and explaining what service he completed.
art waldrum
They were on time very professional explained to me what they were doing.
I would recommend them to my friends