Madd Air Heating & Cooling

I highly recommend Madd Air! This is the second time I have had to use them. The first time was last year right before summer and it was getting hot. My air conditioner stopped cooling. I was immediately able to get someone to come out and put Freon back in our unit. That rep was very professional and knowledgeable on the unit and how we could get a little more time out of it. The unit is approximately 18 years old so this summer right before we were about to have maintenance completed, it stopped cooling again. I once again called out madd air, and Sam came to assist us. He was very knowledgeable and provided a lot of information, when I inquired if it was time to change the unit, he said that it probably was but gave me options to fix the issue. We however, knew it was time to change the unit so I asked Sam and he recommended several affordable options. When I asked how soon they could come out to replace the unit, he replied tomorrow. The receptionist at madd air was also extremely helpful and courteous. She was so pleasant and easy to work with even when I was flustered. She explained install and provided a time to which the guys would show up. they were right on time and they work quickly and efficiently to get the job done. We were not uncomfortable one night. This company had quality and professionalism. I will not hesitate to recommend them to anyone. Everyone I have dealt with at this company has been pleasant, knowledgeable, and overwhelmingly easy to work with.

Just had 2 new units and furnace installed. Sam did a fantastic job explaining different options and even loaned us a temporary portable unit to keep us cool for a few days. Guys showed up on time and worked hard to finish the job. Kept me informed of everything. Very pleased with the professionalism and hard work with these people and this company. Definitely recommend

MADD Air is amazing, both for system replacement and on-going service!

When our 25-year-old AC system needed replacement 2 years ago, all the other companies I met with just wanted to quickly drop-in replacement equipment. Sam was the only one that listened to the issues we were experiencing with air distribution and worked to address them. In addition, he corrected some duct design issues from the initial construction of my home, of which we had been unaware. They made the replacement process painless as they arrived early one morning and had the new system operating early that same evening.

Last week our AC experienced some significant lightning-related damage. We called their office and within 2 hours Sam was at our house troubleshooting the damage. Fortunately, they were able to make the repairs and get our system back on pretty quickly given the extent of needed repairs.

We also have an annual service plan with MADD Air with biannual system checks. The techs always call ahead with an ETA, are always on-time, very professional, courteous and mindful of not tracking on floors.

We are very happy that we finally found MADD Air!

Everything from the initial call to the finish of the installation was super easy and a great experience! Sam was thorough in explaining our issues and our options. The crew did a fantastic job installing everything and hauling off the old unit. Everything was done with excellence. Very impressed.

Justin came to my home and checked my problem. He then explained my OLD system needed replacing. He showed me 4 options as a quote. He explained each carefully and told me all they included. Then he didn't pressure me to make a decision. I called the next day and scheduled the work. They just left and they did the installation in a timely fashion and were very professional. I would highly recommend them.

I just had my air conditioning system replace. The crew showed up on time. The first thing they did was laid down some tarps where they worked, and they left the house in a clean condition. I am very pleased with the work and professionalism of the technician, Camilo Rosale, and his crew.

Terrific job by Sam and all of the guys installing a new A/C unit in my home. He didn’t try to sell me anything more than what I asked for. The work was expected to last 4-5 hours, but the hard workers completed it in around 3! Highly recommend!

When we bought our home, we knew the HVAC was on the fritz, and it was only a matter of time before we needed a new unit plus ductwork (at least two companies with our home warranty confirmed the ductwork - our inspector told us about the unit, primarily the furnace (which is from the 80s)).

After discovering our home warranty was (basically) a scam when it came to replacing the unit, I knew Madd Air was the first company I wanted to assess our needs. I've passed them several times when going to Helen's for a nail fill or grabbing a burger at Pete's. I knew they had stellar reviews, but now I know why.

Heather so patiently answered every question possible, and Charlie spent over an hour talking to me about the ins and outs of HVAC work and the ducts needed. What I appreciated most is despite my "I know NOTHING about AC units" disclaimer, he didn't talk to me like I was dumb or take advantage of racking up the price - he explained everything in basic terms. When Justin came the following day, I found the quotes to be right in line with others in the area, but Madd Air could do more with the duct replacement. He explained a proposed layout, as well as additional places they'll add grills and return vents to optimize air flow (especially in some of the closets where there is nothing). I also know you get what you pay for, and with the quality service I've received so far, I know we're getting a bargain. (My neighbor confirmed this - when I told him we were getting a new unit, he immediately said Madd Air did his, and he is extremely pleased with their service.)

To top things off, last week, our unit ran out of coolant (11 days before installation). I called the following morning, and Justin was there by the afternoon to give us just enough to last until the install. He also charged the unit and tried to keep things running as best as possible (despite record heat). Their proficiency and sense of urgency can't be beat. Even my husband (who is the world's biggest tightwad) has said he can't believe the excellent price we're getting for the extensive work they'll be doing.

I'll update my review once the work is done (six more days), but we are customers for life. I've already recommended Madd Air to friends and family, as well as those seeking HVAC service in neighborhood/Kingwood groups.

Sam was the technician that came to my home. He was on time, professional, and patient with all of my questions.

He didn’t try to upsell me and gave me great advice on my system. He’s fast and detailed. I could tell he takes pride in his work.

He made sure everything was working right and didn't cut corners.

Because of Sam Madd Air has won me over.

Joseph provided knowledgeable information. Joseph and his team were wonderful, professional and was courteous. The installation of the A/C went smoothly and we are happy with the work. We would and will recommend Madd Air. Thank you.