My wife and I was very impressed with Corey presentation, he was professional, looked you in your eyes as he spoke ( very important). More companies should have professionals like this young man. He represented this company well. Thank you for allowing him to present your product to my family.
Manuel did an outstanding job. He was very courteous, professional and punctual. He was very thorough and explained as he went along. Very much appreciated his hard work. Thanks Manuel.
Jeremy was fantastic! On time, professional and quick. He knew what he was doing and fixed our AC the day after it broke in this crazy heatwave. We highly recommend him!
Called with a specific task and it didn’t get done. Not accessible was the stated reason even though it did get installed. Asked for algae pill for drain pan and was told it wouldn’t work so I gave him bleach, I’ll put an algae pill in later I guess. Primary drain end point next to access , was told he’ll need to go to Home Depot for 2x3/4 reducer but can come back next day. I asked While here can you put in Honeywell thermostat? It’s easy 4 wire like the one I took out and the one up there is temporary…. He stated, No that won’t work, it’s wrong, I told him to put it in anyway. Took 6 minutes and works… just needed their name on some work if they were going to be the maintenance company. Receipt written out for work 325.00 I guess I’ll put in the reducer and the quote for the A/C disconnect I won’t get, I didn’t sign up for their special. All in all , they might be good I don’t know. I don’t believe they’re a good fit for me. P.s He did take 2 pictures of what he was there for originally, it would have been difficult.
The technician, Hector, had to come 2 days to repair our A/C. Both days he was knowledgeable, on time, courteous and patient. We are cooling now! Thank You, Hector!! Thank You, Air Tech of Katy
Tech Jeremy Woods was terrific, he spotted the problem immediately and fixed it. Plus he was 45 minutes early, which was great. Very professional and personable, definitely knew his “stuff”. We’ll be asking for him again for sure.
Manuel Villalobos arrived early, which was great. He performed a very thoriugh inspection, and quickly diagnosed the immediate problem. He also made recommendations for replacing my 15 year.old system. He fully answered all questions.
The professionalism and knowledge of the system with the ability of sharing information in a way that a novice could understand. He led me throughout the process of his work keeping me inform and explaining what he was doing throughout. Khammron Palmer was awesome.
Joseph was incredibly professional and informative. He put us at ease and followed up with us afterwards to check on us. The whole crew was spectacular and easy to work with. Highly recommend!!
Efrim showed up about ten minutes early and listened to me describe past issues and current problems with my AC. He then checked out the AC, fixed the immediate problems and documented items that would likely be problematic in the future and explained why they would be problems. At my request he provided me with a couple of choices for system replacement and discussed their relative merits. Great visit all around. Highly recommended.
Victor
My wife and I was very impressed with Corey presentation, he was professional, looked you in your eyes as he spoke ( very important).
More companies should have professionals like this young man.
He represented this company well.
Thank you for allowing him to present your product to my family.
Frankie Knighton
Manuel did an outstanding job. He was very courteous, professional and punctual. He was very thorough and explained as he went along. Very much appreciated his hard work. Thanks Manuel.
Hannah Kramer Gibson
Jeremy was fantastic! On time, professional and quick. He knew what he was doing and fixed our AC the day after it broke in this crazy heatwave. We highly recommend him!
George Miller
Called with a specific task and it didn’t get done. Not accessible was the stated reason even though it did get installed.
Asked for algae pill for drain pan and was told it wouldn’t work so I gave him bleach, I’ll put an algae pill in later I guess.
Primary drain end point next to access , was told he’ll need to go to Home Depot for 2x3/4 reducer but can come back next day.
I asked While here can you put in Honeywell thermostat? It’s easy 4 wire like the one I took out and the one up there is temporary….
He stated, No that won’t work, it’s wrong, I told him to put it in anyway. Took 6 minutes and works… just needed their name on some work if they were going to be the maintenance company.
Receipt written out for work 325.00
I guess I’ll put in the reducer and the quote for the A/C disconnect I won’t get, I didn’t sign up for their special.
All in all , they might be good
I don’t know. I don’t believe they’re a good fit for me.
P.s He did take 2 pictures of what he was there for originally, it would have been difficult.
Alice Parker
The technician, Hector, had to come 2 days to repair our A/C. Both days he was knowledgeable, on time, courteous and patient. We are cooling now!
Thank You, Hector!!
Thank You, Air Tech of Katy
If you call Air Tech of Katy
ask for Hector!
Gloria LaPoint
Tech Jeremy Woods was terrific, he spotted the problem immediately and fixed it. Plus he was 45 minutes early, which was great. Very professional and personable, definitely knew his “stuff”. We’ll be asking for him again for sure.
robert sprott
Manuel Villalobos arrived early, which was great. He performed a very thoriugh inspection, and quickly diagnosed the immediate problem. He also made recommendations for replacing my 15 year.old system. He fully answered all questions.
Curtis Jackson
The professionalism and knowledge of the system with the ability of sharing information in a way that a novice could understand. He led me throughout the process of his work keeping me inform and explaining what he was doing throughout. Khammron Palmer was awesome.
Carlos Andrade
Joseph was incredibly professional and informative. He put us at ease and followed up with us afterwards to check on us. The whole crew was spectacular and easy to work with. Highly recommend!!
Mike Barbour
Efrim showed up about ten minutes early and listened to me describe past issues and current problems with my AC. He then checked out the AC, fixed the immediate problems and documented items that would likely be problematic in the future and explained why they would be problems. At my request he provided me with a couple of choices for system replacement and discussed their relative merits. Great visit all around. Highly recommended.