Trilogy AC

They put my new HVAC system in and did not finish the work talked about. And won't call me back.
The new system comes on then blows the breaker.
1/3/23

I was very impressed with the service. My first thought was that they would come out and tell me that it would be about maybe 2 weeks or so before they could get started, but to my surprise they came in inspected my ducts and A/C unit and after 25 years with the same unit I knew it was time for a new one, so that same day they inspected and gave me an estimate which I thought was reasonable especially with all the work that needed to be done. Then the very next day they were back installing and replacing all the ducts in the attic with a new A/C and furnace unit with new vents thru out the house and it was all done in 1 day. Once they were done they left no mess everything was cleaned up they were very professional. I will be using them when it time for my ducts to be clean out regularly. Now I’m breathing cleaner air. Thank You Guys Job Well Done!

Great experience, everything was quick, accurate, and clean.
Carlos Manzos, and his installers lead by Marvin Caceres did excellent. Highly recommend. Grade A+.

Had a tune-up done in my a/c unit, and I am very pleased, both
technicians were very professional, on time, and everything was
left very very clean. I would recommended anytime.

We installed a new unit back in 2016 and have confronted to receive services for our A/C unit. Everyone is very helpful and anytime we’ve needed a repair they have responded in a timely manner. Today we had our system disinfected and cleaned out all mold as well as getting a UV system installed to prevent mold from building in the air ducts. We are very happy with all services we have received! Definitely recommend!!!

They installed good equipment and the AC is functional. However I did not like the attitude of the employees. They also left a lot of mess for me to clean and I had to do part of their work for them. I was also promised a gift for purchasing (it was very expensive) the AC and service but they never gave it to me.

Andres and Enrique did a great job cleaning our dryer vent and doing s check-up/maintenance on the AC unit we bought from them last year. No problems with the unit so far.

This has been an out of life experience. The commitment, service, price , and results exceeded our expectations. Everything was done with the most outstanding transparency, efficiency and courteous way . I would highly recommend this company with my eyes closed knowing that whomever uses its services will be blessed as much as we have been. May our Lord keep His grace on this company so they can keep providing such a prestigious service to the community. Thank you for coming into our home

Wish I could give them a negative star. Service on instalation was horrible. So unprofessional and extremely bad with a time frame especially when i asked due to have ac system installed in a business location.They say the are professional but at the end the still forgot to bring the freaking thermostat. All I have to say is WOW.
Updated on my review it has been 1 month since the installation and still can't get them to properly fix my AC to work right. Ofcourse they got their money and I can't get this ac system to even cool down under 79 degrees. I don't know what to do anymore.

If I can give them negative stars I would! Not only are they super expensive but they are also bad with scheduling and are terrible at customer service. My ac that was installed by them only 6 months old stopped working and they didn’t want to send someone to fix it for days, until they finally did and they wanted to charge me 1500 dollars for a warranty job that typically is $100 , so that I can refuse to use them and look elsewhere. If I could get a refund and return all of it I would . Also when I tried to speak with a manager they told me there is no manager and only employees . They are bad for business.

Also for anyone reading this , if you notice on all the bad reviews they are always on the defensive side , trying to explain that nothing is ever their fault, instead of being a real legit company and every once in a while own up to their mistakes. That just shows us what kind of company they are running. Once again BAD FOR BUSSINESS!