Trilogy AC

I'm very satisfied with the service I received today from Trilogy Services AC. Jaime Rivas was very knowledgeable and professional and explained everything in detail of the problem with the A/C. Thank you for the great service.

Took apart my entire electrical wiring for for my 2 ac Units and when they couldn’t figure it out. They bolted and left my electrical wires loose in the attic and my thermostat unplugged… if there was a negative 5 star that what they would get… and always pay them with checks this way you can stop payment when they drop they pants on your job…

They are so professional. They listen to you and explain everything about what the was or was not. They finished installing my AC/heating in one day. Nooooo problems. I’m cool in the summer and warm in the winter. Thank you Trilogy 👍🏽

Lack of integrity and pride of their work, didn't correctly installed the coil, pan and drain pipe called many times took photos and they said they will fix it and still waiting after six months waiting I decide to write a review, also still waiting on the warranty paperwork, they must not like veterans or something run from this people

What does anyone have to do with doing your job or installation correctly, shows lack of integrity, and blaming others because your people didn't installed it correctly , this is one of the issues and you blaming others for your mistakes , didnt care that because of this I had rodants up there

Very please with the service and the Help that was provided by Marco G., Representative of Trilogy AC

Alex and Daniel arrived on time, promptly identified my issue and had everything up and working within half an hour. They also changed out my filter as I recently had surgery and suggested a schedule for a maintenance plan to keep my unit working as efficiently as possible. They were also respectful of entering my house with regards to Covid—19 concerns such as mask wearing and asking if I was okay with them entering with shoes on. I love this company and look forward to continuing my business with them.

Alex and team came over and did a wonderful job cleaning all AC and dryer ducts. They were professional and genuinely concerned and very knowledgeable. The customer service is also excellent. Raquel helped me get the best deal!
Highly recommended

I called Sunday morning and Trilogy had a technician out by 10:30am. Alexander was very helpful and knowledgeable. He was able to get my outside condenser unit ordered and changed out by 4pm the same day. Great service from Andrew and and the price seemed reasonable. I will use them again for any A/C issues.

Very pleased, responsive, knowledgeable, reliable. Thanks to Jorge, Jesús, Jaime and his team, We can't thank you enough for your excellent work. Highly recommend Trilogy AC, ⭐⭐⭐⭐⭐

My AC broke down this weekend while I was out of town and when I returned it was super hot in the house. Claudio and his team came the next day and started working on the AC. They were quick and made sure every detail was good. Now I have a new AC unit with a good payment plan and my house is cold again. They do a fantastic work and traveled to Forney TX to work. Thank you so much!