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Marcos' AC & Heating Services Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ezequiel Aguiar

Marcos SA has just supplied XR16 Trane AC to our home with competitive price. The team was on time to start the services. After services, additional 2 visits were requested to ensure proper function of the machine. All done with rapid response. Marcos care about customer needs and does all the best efforts to have a smooth experience. Definitely, I would recommend Marcos AC. A family owned company which works with significant transparency.

One Fifty Media House

Marcos A/C was exemplary. My wife and I really felt heard and understood by Marcos, his brother, and father. We felt no desperation or tricks when we discussed our purchase with the Marcos team - just help on what we needed done. We love that it's a real-family-business here in Houston! Feels so great that we don't have to shop around for A/C vendors any longer. Marcos A/C is the place to go.

Heather Lilley

We used Marcos' AC & Heating Services to replace our A/C and furnace and they did an exceptional job. The whole process went smoothly; from the quote to following up after installation. Marcos answered all of our questions and concerns regarding the replacement and was very accommodating when it came to scheduling the job. Thanks for the great service!!

Susy Morales

I have been using these guys for +6 years. They replaced one of our units a couple of years ago. They are quick to fix any issues, specially in extreme temperatures. Thank you for a great experience and excellent customer service.

Alison Plumhoff

Marcos and his team were exceptional at helping us get our system functioning at its best and spent a lot of extra time helping us troubleshoot some issues we were having with our Trane app. They went above and beyond and we will certainly be repeat customers!

Sarah Bardwell

Marcos came out same day to help us with an immediate need. They’re always so prompt and thorough— we were back up and running in no time. A big thanks to Edward and to the whole Marcos team!

Jennifer Sy

Marcos took his time to explain how the process works, gave me different options on the product i can choose from. HVAC installation is not an easy project, i had to choose from 3 different companies. Their price is way better than the other company i spoke with. They install my AC the next day. The technician that he sent was very efficient . I'll for sure hire them again when my other AC needs replacement. Thank you guys!

Christina Daignault

Alex and Marcos AC are awesome!!! We kept getting the runaround and no clear answer from our home builder’s AC company. Our year warranty is almost up and we were still having problems with our AC. We decided to call Marcos AC; they installed a new AC unit at our old house and we knew we could trust them. Alex and another tech came out, both very nice and polite. After their inspection, we were given clear answers as to what was working, what wasn’t working and why, answers and explanations to our questions, and our options. We know the builder will only do the minimum required. So when we decide on which option to choose to improve our AC, we know to call Marcos AC to come back out and take care of us.

Nutin2it Nutin2it

I have used this family owned business for years. They are responsive and trustworthy. I had two new Trane installations and they continue to check on my units so the service continues. Definitely recommend.

Wes Hobbs

The whole experience was great. I called on a Saturday because the AC was not cooling. Marcos Sr. showed up in about 20 minutes and fixed the system temporarily even though I needed a new one. Marcos Jr. came out a few days later for the new install and they credited all the money I had paid towards the cost of the new system. The whole crew and the lady at the shop were very professional and polite. I will recommend them to others.

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