Max Comfort AC

It has taken me almost a year to get my shell buildout finished. It’s my first endeavor into a buildout of a shell building and I never would have expected it to take so long. The delays have been pretty equally divided between A) Missouri City, TX and their “inefficiencies”. And B) Our GC which has been one of the slowest companies I’ve ever dealt with. We threw the GC a few curve balls because I wanted to go with Max Comfort directly and we had to get some other work done by the landlord. Still, it’s not an excuse because the GC should have built out my space in a month or 2.
I’ve dealt with 5 or 6 contractors throughout this project (one of which I just won a small claims suit for running away with my down payment). To be honest, Max Comfort was hands down the best contractor out of all of them. I really wish I could find the equivalent of a GC. Carlo has been a friend for about 5 years now and they installed an A/C unit in my home’s garage in 2020. That one was a little tricky because we needed to size the A/C to be able to deal with the door opening and closing frequently for the home business. But they got it perfect and I’ve never had an issue with it. The home was new and they installed the A/C in one day.
On this recent project, I didn’t shop around for the A/C because I really didn’t want to have any issues this time around after everything went perfect at the house. I don’t know if Max Comfort was the cheapest because I didn’t check. But I know their parts and install are good quality. I have no brand preference for the actual A/C units.
Both projects I paid with a check but they told me they have financing also. Both projects needed about the same size unit and they were around $12,000 each. They installed the indoor and outdoor units in about a day and they have been very responsive. They have good communication and I appreciate their attention to detail. They also brought their own scaffolding which saved me about $2,000 – the GC made me rent a scissor lift for his part of the project. Then after the ceiling was installed they came almost immediately to run the ducts to the ceiling.

I want to stress the fact that I have never had to wait on this company for anything, which sounds silly, but I have had to wait so many days for all my other contractors. And I’ve literally had to nag all the other ones daily.

This company took care of the permits and the necessary paperwork to get their part done quickly and never had never had an issue. Contrast to my GC who complains every month about some kind of permit problem that he can’t figure out.

I hope this review is helpful - I would totally recommend them to anyone!

We were desperate to have someone come look at our AC, it was hot, we had visitors and the air inside a room was hot too. They sent their technician the very next day and he fixed it right on the spot. I would definitely hire them again! Thanks!

My parents had an ac installed last month on our house and the next week the capacitor went out. We called many times and a technician showed up and couldn’t solve the issue. We keep calling but they don’t give a solution to the problem. We are living in the house in the hot weather without a working ac!!

nothing more with knowing its owners we know that it is a responsible company,

I purchased 2 brand new a/c units for my home. In less than 2 years I’ve had both units stop working completely. Technician came out the first time and charged me for what he thought was a faulty thermostat. It ended up being a capacitor. I was charged for the parts and labor for an a/c that I’m still making payments on by the way. A few months later the capacitor on the other unit went out and they charged me parts and labor for that as well. I understand some warranties only last up to a year but the chances of 2 brand new units going down are slim. I feel like the sales rep sold me lemon units with non-durable parts they can charge the customer every so often to switch out after the warranty expires.

Service technician did an amazing job fixing our outside unit issue. He was able to identify the problem and work through the fix while explaining every step. The technician’s hospitality and attitude will be the reason we know who to call in the future.

Had entire indoor and outdoor system replaced. Outstanding service.

Absolutely love Daniel. He helped my grandparents and I. Took his time, no rush. They came to install our ac less than 3 days, everyone took their time as well. The workers were professional and kind. I’d totally recommend this company!

Fast service, great customer Service and affordable prices

I got the air conditioning in our house with them and my call was answered immediately by the seller who attended me very attentive and respectful, on one occasion I called them, they did not answer but not a minute passed and they were already dialing me, in other words they are very professional, attentive and respectful of your future clients and your current clients.