Cool-it Air Conditioning Heating

One of the two A/C systems in my house stopped working, so I called the company that had been using for 12+ years. After making their diagnosis, they told me that they required ordering a spare part. After 4 days without hearing from them, I called them and they informed me that because of the age of my equipment, the spare part was no longer available, and the only option was to replace the entire unit.

Due to the questionable arguments I was given and the lack of updates about the repair process, I decided to look for another company.

The reviews I read about Cool-it include in many of them the key words of what is important to me, such as honesty, timely service, reasonable price, knowledge, and professional treatment.

Vixiene showed up at the day/time that was most convenient to me, diagnosed and fixed the problem quickly, which turned out to be a minor repair and not the replacement of the entire unit that the other company tried to sell me.

I am extremely glad I found Cool-it. Thanks again Vixiene.

Our son and daughter-in-law highly recommended Vixiene to us. They were correct, he was very professional, on time and honest. He didn't try to sell us things we didn't need and got both of our units cooling the way they were supposed to work. The cost for the service was very reasonable. We highly recommend him.

Cool-it's service is awesome. I've called on them for help a few times, once for maintenance and a couple times for repairs. Vixiene is who has come out each time and he is great. Most recently I had a problem with my house taking a long time to cool. Vixiene took a look at the unit and asked if anyone had worked on it before. I told him about a year ago the coil had been replaced and he pointed out that it wasn't installed correctly which was causing an air leak. He suggested I contact the installer and have them correct the issue. He didn't charge me a cent for coming out and even checked my refrigerant level as a courtesy.

But the awesome service doesn't end there. I had the other company come out and they suggested replacing the furnace which would cost almost $4k. I wanted a second opinion so asked Vixiene to come out and if he agreed with the diagnosis I'd rather he do the work. Well, he came out and said that the furnace was fine and to escalate my issue with the other company. I did that and had a senior tech come out. He agreed that the furnace was fine and went ahead with repairing the original install. He also admitted that the original diagnosis was wrong and apologized for the mistake. I don't know if they were trying to take advantage of my situation but I'll give them the benefit of the doubt. What I do know is Vixiene for sure was not doing that and he saved me from potentially spending thousands on an unnecessary repair. And he never charged me a penny for his time.

I highly recommend Cool-it! Thanks Vixiene!

We have been using the services of Vixiene and team for 2-3 years now. Vixiene repaired our old a/c for a while before we finally decided to bite the bullet and get a new system. Cool It had competitive prices and brands, and we already knew the service was excellent. His team did an EXCELLENT job. They were professional, and clean, and did a beautiful job of re-working some of our ducts (it was a mess), so that we can now move around safely in our attic space. Also excellent craftsmanship out by our compresser units...neatly bundled and covered cables/wiring and extra tall foundation/platforms where he knew the water gets a little high. We are very happy with Cool It and would highly recommend to our friends.

These folks are my absolute go-to for both heating and A/C. I don’t stress about maintenance issues because I trust them, and they do excellent work.

We had no cool air coming from the AC in the Texas August heat. Vixiene came out to inspect the issue the same day I called. The evaporator coil was leaking and needed to be replaced. Even though it was late Friday afternoon, he checked and confirmed they have the coil in stock and sent technicians the next morning to replace it. They also registered the new part for us for the 10 year warranty to be effective. Great service and reasonable price. We would definitely call Cool-It again for any HVAC issues in the future. Highly recommend.

Vixiene and his team are always very professional. They arrive within the stated window that they have given for service every time and they do great work. We have always been very pleased.

Terry W.

I knew my Residential HVAC unit was about to die so I called several local companies to have them come out & give me quotes for a new system. Vixiene from Cool-It Air Conditioning & Heating happened to be the first I called & the first to come out. He immediately impressed me by offering to come look at my situation within 30 min. of my call. His initial quote ended up beating all the others & over the next few weeks he answered my many questions while I compared all the other quotes from many different companies. When I finally made my decision he scheduled a date within a week. His install team was friendly, courteous, & extremely capable & experienced. They installed my new system in one day with no issues. I love my new American Standard A/C & Heating System. Happy I chose Cool-It Air Cond. & Heating for the job!

Vixiene and his company is simply the best. I tried quite a few contractors before I met him, none of them can deliver the same high quality work as Vixiene does. I only use his company for my a/c work since then. He did both new units installation and old units repair in the past 6 years for me, it went very smooth every time. Vixiene is honest and reliable, always come in earliest time he can schedule. Their price is also very good, makes negotiation unnecessary. I highly recommend Vixiene and his company.

We hired a previous company to do maintenance on my AC unit and they did not complete the job. Citing that I needed a new capacitor before he can “finish the job” and that rubbed my elderly mother the wrong way. She’s old school and believes that if you are hired to do a job you should complete it even if you have to come back and do or add something else. That’s when I called Cool-it and the owner himself Vixiene came out and helped me with what I needed it most. I love that he was direct, didn’t sell me any BS and fixed our problem as soon as possible, which turned out to be a different issue entirely from the previous company called. I’m going to recommend them with the highest recommendation because They will get the job done and done right the first time. They have earned a customer for life and I already started recommending them to my family. Thank you again Vixiene.