Search

Amenities

    Cool-it Air Conditioning Heating Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Craig Bares

    I’ve used Cool-It Air Conditioning & Heating for a few years now and have been very happy with the professionalism and service.
    Vixiene is a top notch technician/ specialist. I highly recommend this company.

    Brian Averitt

    I called Cool It AC to request service to look into an issue with the Evaporator Coil freezing up yesterday and they said they would come out the following day to check out my system. As promised, Vixiene came out this morning and checked the unit in the attic and gave me some good advice on sealing the primary drain pipe in the attic to save me from some costly repairs to interior ceiling drywall. As someone who is handy but, realizes his limitations it was nice to have Vixiene talk plainly with me and he encouraged me to walk around with him as he performed his checks and service. He found that the refrigerant was low and explained everything he was doing which I greatly appreciated. It was nice learning more about my AC system during the process and his openness to share his knowledge is a rare commodity. I will be setting up a service agreement with Cool It AC and look forward to working with them going forward. Their prices are more than fair given the value of the service and customer interaction. Much appreciated Vixiene and Cool It AC. 👍🏻👍🏻

    JCVM_2020 VM

    I rarely take the time to write down reviews unless I have a very bad or a very good experience. In this case fortunately was a very good experience. When we moved in to our home, one of the things we knew we needed to deal with were the AC units. In our first two years of headaches with different AC companies, we found and contacted cool it air. This company by far is superior to any company we ever contacted to deal with our units. If you are lucky to work with Vixiene be certain he will give you the best assessment for your AC situation, whether is to maintain, repair or replace, no doubt you'll get an honest, straightforward and technical information to get things running at a great price. Vixiene thanks for the service and your hard work. Units are running great.

    Bart Jones

    My daughter recommended this company. They were prompt, professional and easy to work with. They quickly identified the issue and laid out the most cost effective options. Fixed it within an hour with no upselling.

    Charles Wilds

    Vixiene is top-notch! I highly recommend him. He responded quickly with a fair fixed price (signficantly less than the local brand name services), he promised installation and arrived on time, he was cordial, friendly and professional, and he took the the extra time (not rushed) to make sure it was done right - the first time! He even took the time to clean the outside coils within fixed price. Check with Vixiene and let him demonstrate how reliable and trustworthy his service and prices are!

    Tim Mock

    I contacted Cool-It yesterday as I have used him in the past and have always found Vixiene (owner) to be available and professional. He came out today due to our upstairs A/C not running cool. He determined it was low on Freon and was able to complete the project in less than 30-minutes. He was able to share a few minutes to discuss what was causing the continued leak, as we have had to add Freon over the past three summers. He was upfront and stated we would need to replace the coils in the unit sometime in the future. He stated to “just call me and I will be more than happy to complete the work”. Business owners do not come more honest, knowledge and personable than Vixiene.

    William Rios

    Vixienne is the best. No need to do any research or comparison to anyone else. He provides the highest quality of service at the best cost available. I have used his company's services more than once and will continue to do so if the need ever arises again.

    Aaron Slessinger

    Highly recommend Vixiene and his team were great to work with. They were responsive, professional and pricing was very fair. Will definitely call them again.

    Abhi Rao

    Cool-it should be your first call. I made the mistake of calling another company and they just told me my AC needs replacing and quoted an outrageous amount.

    I called Cool-it for a second opinion and they were so much better. Vixienne was very clear about what happened with my system and did his best to minimize the expense. He went the extra mile by finding a way to get the AC on my building's roof without using a crane. Ultimately this saved me thousands and I was very happy with the service.

    I would recommend Cool-it to everyone.

    Carol Greer

    My A/C went out and a maintenance inspection revealed I needed a new condenser and coil. Called several companies and got exorbitant quotes. Vixiene, the owner of Cool-It, came out and assessed the situation and also advised me why one bedroom was not getting properly cooled. I had been getting maintenance service on A/C for over 10 years and was never told why that bedroom never cooled off. Vixiene provided a reasonable quote and had the work done in one day and corrected the bedroom cooling situation for no additional charge. Extremely competent, professional and provided excellent quality products and service in a timely manner. Highly recommend this company for any A/C service.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload