Preferred Home Services

We were very pleased w/Preferred Air and the work they did in our home. Their GM David was very helpful professional and polite and he assisted us with the entire financing process as well. The entire crew was very polite and professional. I have 2 toddlers in the home and they did an amazing job working around them. they replace my entire system in just one day. I will definitely recommend them to anyone I know needing their services. Their office staff sent me all the paperwork for warranty the very next day. Great company and Great Customer Service!

Ive had PHS replace an AC condenser, a tank water heater, a tankless water heater, and bypassing a busted water softener over the past year. All jobs were done very well, and I highly recommend this company!

Special shout out to Codi and Matt who did great jobs on all the plumbing work we’ve had done the past week!

Preferred Air was assigned a job through my home warranty company. I do not have enough good things to say about Preferred Air & their employees. After being without A/C for almost a month because of incompetence & getting the absolute WORST runaround from my warranty co., they took it upon themselves to fix my unit without being paid. They felt enough is enough, being without A/C for that long, & that they would deal with the warranty co. later. They said they felt like I was still their customer, even though they were contracted and assigned the job from the warranty co. for my repair. Hopefully it won't take too long for Preferred Air to be rightfully paid for the excellent services rendered. John was my technician & did a fantastic job of getting our house comfortable again. Very fast , efficient, & neat. He was extremely pleasant & informing , taking all the time needed explaining what the job entailed. Thank you again John.
I also can't thank Gabriella enough for all of her help & enduring pressure on my warranty co. to get their act in gear. Hours upon hours on the phone dealing with this, all while mostly on hold with the warranty co. What should of taken just one week to repair took 27 days.
I am thoroughly convinced that it would take another couple of weeks for repair if left up to my home warranty company.
Anthony...you run a GREAT business with wonderful employees that have the "customer comes first" attitude.That attitude starts from the top, so massive amounts of Kudo's to you. For any future roofing, A/C, or heating needs, you are #1 on my speed dial. Thank you all again, Randy F.

I have used Preferred Home Services on two different occasions. Both times John came and fixed my AC units, he was very professional and provided excellent service. Outstanding customers service from appointment scheduling, arrival time, issue diagnostic and completing the work in a timely manner. Highly recommended!!!

The folks at Preferred Home Services did a great job at giving maintenance to my AC unit. John Almazan was very responsive, on time and helped explain the process to me.

Follow up a year later: It's summer... so here we go again. A different part of one of the AC units manages to have a problem each year. Preferred Home Services is responsive and gets the problem fixed. Shout out to John-- really appreciate the work. I hear the company is moving into plumbing as well, and now has roofing-- exciting stuff because I trust the company, and we have a remodel coming up.

Original:
We've used Preferred Air for years, both through our home warranty company and independently. We have two air conditioner units, and at least one likes to act up each summer. These guys are responsive, quick, on time, knowledgeable, fairly priced, and frankly just pleasant to deal with-- great qualities when it's 100 degrees inside your house and you're a tad cranky. Also, God bless Gabriella, who runs that office well.

Nick came to my house the same day I called over the winter to look at my furnace, and when I was able to have the entire system replaced I called him. He had someone out the very next day. Nick answered every question I had, all my calls and texts, etc. Dren and all of the others that came to install were polite, professional, and did an amazing job! Highly recommend.

Excellent service. highly recommend. Great communication and great pricing.

Thank you Matt Bankston for helping an elderly woman in need of emergency roof repairs. Matt was kind, courteous and will be referring him to my friends.

- Marie Pawlak Whitney

I was skeptical at first since it was the one I had to use with my Home Warranty however I'm so glad they referred me to them. When my AC went out they were able to get someone out to my house that same day. Their customer service is really great, everyone I talked to on the phone was very helpful and nice. They have a really good communication system where they send you text updates and even a tracking website that shows you when exactly they'll arrive. Not to mention the technician himself was great. Kyle was extremely professional and walked me through everything that was going on with my AC. I'm really impressed with this company and would certainly use them again even if they aren't covered under my home warranty.