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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Onsite services

Preferred Home Services Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ivan Joel Alaniz

Nick Young came out for a service call and inspection. He was knowledgeable and professional. Explained what he saw and provided advice on how to best care for our A/C. I ask a lot of questions and he took his time answering them all. Thank you for the great service! I recommend them.

Sammy Samperi

I called Preferred Air & Roofing Of Houston to help find a leak that was dripping down into my sheet wall. Right after booking, I received a text confirmation that they will be out the next day. Once Matt arrived, he was very professional and immediately went into the attic and found the leak within 15 minutes of looking! He had everything sealed properly and I haven't experienced the issue again. These guys are very knowledgeable and extremely professional and easy to work with. I will never call another company other than Preferred Air & Roofing of Houston and I highly recommend you do the same.

General Chipping

Excellent service. Quick, Reliable, and affordable. Uncle Tony took care of us and they will take care of you too. Call them!

Carrie Smith

My technician was awesome his name is John and he was on time and very professional. I will make sure I request John if I need any more work on my AC or heater. Preferred Home Services you are great. My AC is working like it’s brand new. Thanks again

Jason Gray

Nick came out on Sunday morning to provide a quote for adding a thermostat to my system. Great guy very friend and excellent customer service. I agreed to the quote and Nick did the work very professionally.

I will deffinatley recommend your services.

Thanks for doing a great job!

Jason G.

Katie Brisbois

Nick was professional and timely in fixing our heater when the control board went out. He was able to come out at night to diagnose the issue, get the part ordered and install the next day. Would highly recommend.

Graham Collins

John from Preferred Home Services was polite, professional, clean and tidy and did a great job servicing my a/c units. I'd definitely recommend him.

David Chiu

An thunderstorm short circuited my AC circuit board the day after Thanksgivihg. Anthony (owner) was quick to respond when other AC companies were slow. Anthony was quick to contact one of his technicians (Nick) to help me out. They quoted me a very fair price to replace the circuit board and also installed a surge protector as well. Would strongly recommend Preferred Air to anyone who needs a reliable and honest company.

Jose Santellanes

The GM, David, came out to diagnose the problem late one evening and was very professional and gave advice on only certain components in our HVAC system that needed replacing. His company was the third one I contacted in order to make sure I was getting a fair deal. Preferred Air hands down offered the best price and warranty, so good that our whole system was replaced. Being a satisfied customer is an understatement, his crew had the whole system replaced in less than 24hrs from the time I made the initial phone call. I would recommend this company to anyone in need of A/C repair or replacement.

Erik Johnson

We had a hot water heater issue and Matt showed up right on time and quickly fixed the issue. He was very professional and did great work. We will use Preferred for all of our home care needs going forward. Well run company.

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