Preferred Home Services

Loved working with Mike today! He came out to fix my AC and was so kind through the whole thing and explained everything to me on what was wrong with it. I would use this company again instantly!

Matt Bankston was recommended by a friend for roof repairs after a tornado hit our area. He was most professional and helped guide us through the wind and storm damage
Insurance. Highly recommend. They also provided inside ceiling repairs from roof leaks. All the employees I talked to or dealt with were great.

What a great team. We were hit by a tornado and they made the process so easy from start to finish. The guys that came out were great. They showed up ready to get the job done. They also kept our yard clean and picked up. They really left our place clean and free of debris. I would certainly recommend

We appreciate the excellent service and attention to our issue with our
A/C unit. Bryan W. help with excellent service and set up all the appointments necessary and check with our insurance. Matt Morris was our technical, very professional and helpful with our questions!
GREAT JOB!!!! Thanks, Preferred Home Services!

Have rental property in Bacliff. Renter text saying the a/c wasn’t cooling the house down so I call Preferred Home Services and they had a tech on location and the A/C was fixed within a couple hours of my renter calling. Great speedy service and would definitely recommend them to anyone!

Preferred Home Services was so easy to work with on getting my roof replaced. Matt Bankston was very professional and communicated every step of the way. They did an amazing job all around with installing the new roof to cleaning up around the house after they were finished. I highly recommend PHS and Matt if you're in the market to replace your roof.

This had to of been the best experience I've ever had when getting my biannual HVAC maintenance performed. It all started with the customer service representative who answered the phone (Bryan), who was very knowledgeable and had a terrific attitude. He then scheduled my maintenance in a timely manner. Then, the day of the maintenance, the technician arrived on time. Once he began my pre-season tune-up, he did not hesitate to educate me on everything he was going over. He then thanked me for maintaining my HVAC system to a like new condition, being that it is 15 years of age. I will continue to use Preferred Home Services for many years to come!

Bryan was great at working through out complex situation. They service was fast and friendly.

Lee was great at the house. He went above and beyond to get the job done. 6 Stars!!

I needed to get my AC tuned up before summer and Matt came out and found out that my fan motor was bad. I wasn’t sure what that was, but he talked to me about it and actually was able to make it make sense, so I really appreciated the extra time he took talking to me. I’ll definitely use these guys again if I ever need another repair or a new AC.

I cannot begin to say enough positive things about this company. Nick, my technician, was thorough and helped me every step of the way. From the quote to getting approved for 2nd chance credit/finance. Nick made sure that I was completely taken care of. I called them out for a quote and they came the same day. Monday, today, I have my new inside and outside unit. They replaced the condenser, compressor, thermostat and I am sure other parts, I don't know the names for. I am more than pleased to say the least, at the service and work provided.
They arrived bright and early and got started. Work took longer than expected due to my previous AC not being installed correctly and not up to code(not performed by Preferred Air), yes my house was flipped, little did I know, but Preferred Air changed all that and has increased the value of my home. The installers did a fantastic job! once completed, the guy showed me pictures of the new new unit and the work performed, and explained what they installed and materials used. He even asked if I wanted pictures and I handed him my phone and he snapped the unit upstairs in the attic. My Unit is beautiful!. Again, I am more than ecstatic about this install, as they installers even went as far as to correct the drain issue outside my home. See before and after photos. I love love love how they made sure the PVC piping went to the ground and covered with pebbles. you can see how my home is stained from grass and dirt where the water dripped with the old unit. I even had to block that section off with a gate as my dogs would like that water, not safe. Sorry, some pics are not very well taken, it was night and the flash takes away from the photos. Now I need to work on my landscape game! Once all work was completed, Nick, came by to check all work to ensure it was all accomplished and up to code. Many thanks to Nick and all those at Preferred Air!!! Definitely my new AC/Roofing Service company for life.