Arthur Hagar Air Conditioning & Heating

Very dependable company. They have helped me for over 2 decades with our AC needs, from new install to repairs.

Shout out to Chase and Rudy for providing professional and friendly service. The same-as-cash (0%) financing was a blessing since our AC went out unexpectedly.

The bonus is their prices with Trane systems, often better than off brands prices.

Knowledgeable crew. They have been in business for over 30 years and we used them for new install and replacement for 3 houses in the last 20 years. Reliable and very competitive Trane system pricing!

I’m reluctant to leave reviews but I have had this company come out at least 4 times in the past 8 years. Every time they impressed me. I called them for a second opinion because my system got clogged and wasn’t draining. They couldn’t caway and suggested I call a certified technician because they care about my comfort.

I called another company that quoted me 10,000 worth of repairs. The other company didn’t even address the clog until I insisted! The clog was cleared at the drain out and I was told I still needed $10,000 worth of repairs.

Long story short I called AH to give me a second opinion and they assured me all is well with my unit. Please for your own protection call Arthur Hager for your needs. Thank you Bret for being a great leader to Dale and the rest of your team. When your technicians are speaking well of you and your sister in this day and age you are doing things right. Please take my money and my gratitude.

Dale was great! He was on time and walked me through exactly what was wrong and what needed to be fixed. When he was done, he provided me easy ways to prevent the issue with my ac from happening again.

Super friendly and very knowledgeable!

I have used this company twice now, both times at two different houses and each time is the best experience ever. They have absolutely the best available product at the best available price. There is never a doubt that you are going to get the best service from start to finish with this company. The installation is always the best, done in a meticulous manner that goes to show just how much expertise they have on hand to install the units.

Mike, came out found the issue and resolved it quickly. Or not. The same problem came up 12 hours later. So what was 'fixed' was not the problem. I called back to let them know (July 4) and got a call back telling me I'm on the list. Still waiting for a service tech 2 days later.

Arthur Hagar AC did a fantastic job replacing my failing ac system with a new two stage Trane. They arrived promptly and got right to work, performed a clean installation and made sure everything worked before leaving. Chase my service manager gave me up front pricing with different options so I could choose what was best for me. I'll use them from now on!

We’ve been using Arthur Hagar for the past eight years, and we always get great service. Much better than other companies that we used in the previous 25 years. Dale is the best!

They are the company my builder used. Have had issues that they have struggled to diagnose. Have had them out to the house multiple times. Now they are saying my warranty covers the part but does not cover the labor in which the labor price they quoted to swap a control board out is $690 and takes 45minutes. BUT I could order a replacement board online & they’ll come replace it for $80.
Off Amazon the board costs $390. No one will call me back to explain the logic behind this. They’re hideous.

I’ve only used this company because my builder used them and it’s under warranty. I’ve had them out several times now in one year. Their quality is awful. They are very unprofessional. Many things found wrong on home inspections. They will fight you tooth and nail to deny things found and try to make you feel inadequate and wrong due to pride and laziness. The proof doesn’t lie. They hate when others inspect their work and find things. They tried to say I voided my warranty by having their work inspected! An inspection is an inspection, it is not service and it doesn’t void a warranty.

I waited several weeks for today’s warranty inspection/repair and took of work/ cleared the day from important appointments. The tech stormed out after I explained his unprofessionalism and rude remarks were being recorded. He wouldn’t even look at the punch list given to him by the builder.

My two units do not produce the same temperature results, my ducting is not sized right, their is an abnormal smell only when the heat is started (not like the typical burn off smell- one that makes me dizzy and sick), the drip pans were not centered under the unit which could’ve led to attic flooding, the emergency condensate lines were installed backwards and water was constantly dripping, emergency drip lines are placed hard to view where you can’t see if there is an issue, the ducting isn’t correctly sealed in the ceiling and the blown insulation comes through the venting making me sick, an air return was blowing instead of sucking due to not being properly sealed, etc. The list could go on.

I highly recommend to never use this company.