Milestone Electric, Air, & Plumbing

Jesse did a fantastic job installing the flood monitor for my hot water heater as well as a home surge protector. He was friendly, professional and answered all my questions. I would highly recommend him.

The Milestone team is fantastic. There were some minor hiccups in the original work, but they gladly came back and took great care to make sure that the work was done right. One of the issues took some troubleshooting, but Brandon made sure that we had the issue resolved the right way. I would recommend Milestone to anybody and will gladly work with them again.

It was time to install a new heating and air system. Milestone made our investment decision a positive one. ALL of their employees from customer service to maintenance to installers are honest, knowledgeable and professional. Mario and Joe Silva, brothers, did our installation and are professional, on-time, knowledgeable and did an outstanding job. It was a huge job, inside and outside and are thorough and did a very clean job, clearing the attic of all debris and fiberglass and wear footie covers to not track fiberglass in the house. Milestone may cost just a wee bit more than other AC-HEATING companies BUT we experience world-class service from them at every level!! We are very pleased and are confident we chose the BEST. So worth our investment!!

Nick Campbell was AWESOME. I called A1 first since they answered their phone first but had Milestone give me a quote a few days later and wow. Saved me over $1000. I did have to wait about 3 weeks without AC because of a part and no rush shipping available but luckily it wasn’t too hot out. Overall Nick made the experience top notch and I’ll keep requesting his services.

Grant Hunter was great! Very kind, understanding and patient. Explained everything in detail and fixed the issues right away!

John was great. Very professional and thorough. He took many pictures and a video showing what he did. Milestone can be a little pricey compared to other companies but their quality of service is second to no one. Period. I highly recommend both Milestone and John

Check Yelp. Same story, different customer. My husband felt Scott was polite, seemed knowledgeable, and was thoughtful in answering questions. Scott explained well.

However, we will not use Milestone services again. In my experience, charging to come out without deducting that fee from the service is not standard practice. I was advised of the charge when I made the appointment. My mistake was assuming that if we agreed to the service that the fee to come out would be deducted from our final cost.

The cost for the service was excessive for the problem and the serviceman kept trying to sell us on unrelated work. I lack confidence in the necessity of every component of the work that was done. And I am sure the bill we paid was far above what was reasonably fair. Do yourself a favor. Keep looking to avoid regrets.

The positive result is that the electrical problem is resolved despite being taken advantage of for the job.

Sincerely,
Mondrell Oz

I was really stressed out about this appointment because I know anything to do with plumbing usually costs a lot of money. I was extremely pleased with the customer service provided and the response time. I feel better about the maintenance completed to prevent future breakdowns. Mario was extremely helpful and put me at ease through the entire process. He was polite, professional and knowledgeable.

Corey and Ricardo were on time, personable and professional. Corey took the time to go over every step of the process. I was very satisfied with the end product and overall pleased with the entire experience. I would very much recommend using Milestone for your electrical needs.

First off — yes, they are expensive. Cheaper is certainly available.

Jon McGee arrived at my house looking a consummate professional. I needed mostly basic work on a new (to me) house, as I had none of my tools here yet.

After showing what I needed, they performed the “evaluation” of the house electrical system. The recommendations were exactly what I expected and aligned with the results of my recent home inspection.

Jon put together his cost proposal for the work, with some gimmicky sales techniques, but it was a fair breakout and options were laid out in logical groups. There was no pressure, and we had good conversations about the options and necessities.

The install was excellent, and they even changed a few things in my favor when new facts were found (outlets on panel GFCI).

Again, not cheap, but showed up on time, did good work, and did nothing deceptive.