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Dallas Heating and Air Conditioning Reviews - 40

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jennifer McIntosh

Just when we thought Texas winter was over...we hit another cold snap and that's when our heater decided to blow COLD air! Vincent came out and quickly diagnosed a problem with our furnace ignitor and was able to make the repair easily and AFFORDABLY! He really took the time to explain what needed to be replaced and even better, gave us a plan to keep our system maintained, duct work cleaned and filters replaced to reduce the chances of other issues with our entire HVAC system.

I really feel like he was genuinely concerned and I will only use Dallas Heating and Air Conditioning from this point forward! I highly recommend Vincent if you need someone knowledgeable about repairing your heater. We really appreciate the time he took with us.

Andy G

Vincent arrived 15 minutes in the window that he was supposed to show up. Vincent did a thorough inspection of my AC system inside and out. He took pictures of the specifications on the inside panel and the reading from his multimeter. He informed me that my freon was good but and informed me that my capacitor was at half capacity. He said that it would be operational and still work for a while. I decided to have Vincent change the capacitor and amperage when down from 12.2 to 11.4. I feel confident in his repair and advice and look forward to Dallas Heating and Air Conditioning servicing my unit in the fall.

Leslie Peckels

We used Dallas Heating and Air to install new AC units for ourselves and our daughter. The company and Vincent has always gotten back to us in a timely manner when we needed something. We like that it is a family company and is affiliated with Staggs Plumbing. Both are good companies to work with.

Kayla Staggs

Thank you Dallas Heating and Air Conditioning for coming out & taking care of our HVAC needs! Vincent was honest, professional, and got the job done quickly! We are so thankful to be back up and running 🙌🏼

Call them out for all your HVAC needs! They will definitely take great care of you! 😁

Louis (LouDawg)

I called with an emergency A/C issue. I went with a company that I haven't before because they had evening and Saturday rates that weren't super high. The first tech that came out was strictly A/C and couldn't do anything (I had a leak in the drainage from the unit) and arrived after the 6 hour time window. The correct tech was supposed to come the next day (Saturday), but ignored the scheduled time window and came when I wasn't at home (something I told the dispatch about). Now their ETA is Monday next week and I might have well called the company I normally use who has a 2 hour window and has always shown up when they said the would.

Sharon

I LOVE using this company and Vincent makes you feel like family!! I have never dealt with a more honest company!! They do not hard sell!! If a repair can be done they will do a quality repair before telling you a new system!! Vincent and Garrett both will answer any and I mean any questions that you have! I will be replacing my system in the next 12 months and Dallas Heating and Air will be my company for years to come!!!

Bryant Hindman

The tech, Vincent, was very professional. He quickly diagnosed the issue, and knowing just enough about HVAC to be dangerous, knew he was spot on with his trouble shooting.
Zero pressure to upgrade to a new unit even though mine is 23 years old. When I asked them to provide a quote for an upgrade, they sent it quickly.
Their company is now saved in my contacts for future business.

Neal Reeves

Vincent & his #2 were marvelous. They diagnosed a problem situation they'd never encountered, brought my service to full functionality, ++ and charged reasonably.
They also advised me of conditions that would require attention in the future.

Nicole Martin

We have been using Dallas Heating and Air for two years now and recommend them to everyone! Vincent is always on time, friendly, professional and answers all of our questions.

Jennifer McIntosh

Great deal on duct cleaning service. The annual maintenance plan can't be beat. Vincent and his team are top-notch professionals, on-time and courteous. Highly recommend for any HVAC needs.

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