Advanced Air Conditioning and Heating

In May 2021 did HVAC tune up via one of the HomeDepot's vendor and found leak in system. I turned down the leak search from the vendor as quoted price seems expensive for me. I shutdown the system and started looking in Google/Yelp for HVAC servicing companies around my area. I was disappointed by few HVAC servicing companies for not providing leak search quotes as was told need to verify for leak again and then only quote for leak search can be provided. I am okay with re-verifying leak but not knowing the price for leak search was not acceptable.

I had very good experience with Advanced Air Conditioning and Heating. In the initial phone call on 6/14/2021 they provided the exact quotes for service charge and leak search. On the next day 6/15/2021, Bruce (Comfort Specialist) went through the earlier diagnostic report and patiently listened to the HVAC history (which I documented). During leak search he found the issue (indoor evaporator coil has a shredder valve that was leaking and missing the cap) and fixed it (tightened up the core and put a cap on the valve). Since the system was low on refrigerant, ended up with filling around 4 pounds of refrigerant. Service fee and valve fix fees were waived and I was only charged for leak search and refrigerant refill. He did explain to me the core issue and provided me with the probable cause. I am very impressed with Bruce's professionalism. Highly recommended and will call them next time if faced with any issue related to HVAC.

Joe was the only person that would come out for an ac leak after hours- despite others’ 24 hour claims. His emergency rates are very reasonable and he will call you back- even in the middle of the night. He took care of us quickly.

Joe and his guys are responsive and professional. Texas heat can truly break your first world pampered spirit after a long day, when you’ve finally put the kids down for bed, and realize everyone is unusually sweaty. You struggle to remember your gratitude practices as you discover the relatively new and expensive AC unit isn’t running. And then Advanced AC comes quickly and deals with it with kindness and without forcing you to reimagine your financial goals. That’s pretty good.

Right on time for appointment. Very efficient. Very informative.

Would never think of calling any other AC/Heat service. Joe and his team are experts in their field, prompt, fair, and honest. They will give 100% to take care of their customers. And so nice to deal with on top of all that!
Great team all around

Bruce came out to see us roughly a month ago. Our air conditioner has been working great since the repair. We appreciate that he made time to see us during the busy 4th of July weekend, too! Thank you!

This is one of the first reviews I have ever written, but this company deserves it. Our AC was not working upstairs so we went on Next-door and looked at reviews. We called Joe Martel with Advanced Air Conditioning and Heating. We moved in our house two years ago and expected the worst because we had been told we'd need a new unit soon after move in. Joe was able to come on short notice on a Saturday. After a thorough examination of our units in which he cleaned them and checked everything, he determined that we only needed a new capacitor. Joe was friendly, honest, and was not trying to rip us off. We are finally happy to know we have someone we trust to deal with our HVAC issues.

Advanced AC is a top notch company. Herman spent quite a lot of time making sure things were done correctly, and he respectfully kept my home clean as he worked here. They are prompt, dependable and their charges are reasonable.

My AC stopped blowing cool and they sent out Charles. He explained the issue clearly and provided me with multiple options is resolution. He was prompt, courteous, and friendly, and did a fantastic job!

I cannot say enough great things about Advanced!

-Elizabeth is a class act and was very accommodating around my work schedule.

-Joe and team arrived on time, were respectful to me and my property (Nice shoe covers!), and quickly diagnosed and fixed the issue with my upstairs unit.

Honestly, it's almost too cold up here now.

10/10 will call them for everything HVAC related going forward!