Dial One Johnson Plumbing, Cooling & Heating

Very friendly and professional service. The price was affordable and the work very efficient. I’ll definitely use them again.

We were given professional, friendly and overall A+ service from the first second the dispatch agent answered our distress call , to the completion of our installed toilet and pipe repair done by a Michael Young. Would recommend this company hundred times over to anyone wanting exceptional workmanship and fair pricing. In addition the worksite was cleaned with all materials removed and hauled away. This is why Dial One is a step above all others.

Joseph and Cody were great! Joseph was very professional and made sure I understood what was going on with my leak and how he was going to repair it. I feel that the quote was fair and they stayed and got it done.This is my go to company for all my plumbing and HVAC needs!

James bielamowicz is the technician that took care of my problem today 2/7/2022.Very professional, on time ,very thorough and went above and beyond to take care of the problem. I have been using dial one Johnson Plumbing Heating and A/C company for over 4 years now. On my personal property and rent homes . I have never had any problems with any of the technicians they send out. Like the fact that they send you a text to let you know the technician who is coming to perform the service and a email with pictures and your invoice for records. I would recommend this company to anyone that has a plumbing or a/c need. Not the cheapest and definitely not the most expensive but for the price and the services they perform you are getting the Peace of Mind that the job is done right!!! The people that answer the phone's do a great job of asking the right questions to make sure the technicians are prepared for any problem you have.

From the initial phone contact
" How can we make you smile today!"
Loved this greeting ❤ to the interaction with the repair tech, it was a very pleasant experience. The response time as well as the repair were handled in a very timely matter. Professional & great customer service are hard to find!
I absolutely felt valued as a customer & will highly recommend your services to my friends & family!
Thank you so much for a great experience!
Keep up the great work!

I am a repeat customer because Dial One Johnson Plumbing does a great job. Our plumber was knowledgeable, professional, courteous, and thorough. He went above and beyond to ensure that we would not have future leaks or difficulties even if the new device fails similarly to the old one. He also worked directly with the manufacturer and helped us get warranty coverage to replace the old unit. I highly recommend Dial One Johnson Plumbing!

Great Service once again, unfortunately this time they overcharged me. $305 (that's including a $50 discount) for a tank to toilet seat gasket replacement. I have been a repeat customer for 4 years and never felt taken advantage of until today. This will be the last time I do business with them.

James from Dial One was at my house early the morning after I called. He quickly diagnosed the problem and provided a flat-rate repair cost if I decided to do the work. There is a service charge for them to come out, but if you hire them at the decided flat-rate the service charge gets waived. He fixed the problem within an hour and took care of a couple extra things like insulation and vacuum breakers on both the front and backyard faucets, even though the back one was the only one leaking. He was friendly and easy to work with. The person at the office when I called to set it up was also very helpful and friendly. I will call them next time I need plumbing done.
Update 12/7/21 I called Dial One again when my heater went out. I ended up needing a whole new HVAC system. It was installed yesterday and I love it! Daniel and the crew are friendly and professional. I will call again when I need them!

The office staff is friendly and professional. I appreciated the staff texting me the photo of the plumber, Jonathan, with the message he was on the way to our home. Jonathan is very professional and keeps the customer informed of the diagnosis throughout the process. Highly recommend Dial One Plumbing!

I used this company to flush and descale my tankless water heater. They were very professional, responsive, and on time. The tech, Kerlin, was so nice and very professional. I would definitely recommend them.