Dial One Johnson Plumbing, Cooling & Heating

Big Dan R was fast, friendly and efficient. He had a great attitude, was very down to earth, easy to talk to and explained everything in a way I could understand. Dan did an awesome job completing several different services to get my A/C up and running optimally again. I continue to be pleased with the services that Dial One Johnson provides each time I need them. They are very professional, show up promptly and you can tell they believe in providing excellent customer service. I highly recommend them!

I've used Dial One Johnson three times now, and I have had a fantastic experience all three times. Every person I have dealt with has been friendly, knowledgeable, and professional. They have shown up promptly when I needed them, and really put themselves in my shoes when considering how to handle situations. This is some of the finest customer service I have ever received. I would recommend this company to anyone.

Dan is an amazing person and professional technician. I had to make an after hours emergency HVAC call, and he was very kind and willing to work with our situation. He was knowledgeable and went above and beyond to take care of my family to get the AC running again in 90°+ temp. This is my second job with Dial One and I'm sure won't be my last. Thank you so much for being one of the remaining few companies with great customer service, work ethic and professionalism...✌️😎

Joe was very professional and explained everything to me in terms that I could understand. Completed the service with no complications. Make sure the unit was working properly before leaving was very friendly and easy to communicate with.

Big Dan did clean out of primary condensate drain on AC unit. Great guy, great service. Easy to work with and very professional. Takes all steps to respect home and homeowner. Would highly recommend Big Dan and Dial1 Johnson for any service needed.

A wonderful experience with Jose, such a professional and thorough representative. He took time to explain all of my options for replacing the compressor as well as various cost/payment options. He was very polite and respectful.

I highly recommend Dial One Jonson!! Professional, compassionate, quick, all while working within your budget!!

I am so glad that I found Dial One Johnson. Our AC went out and I had a different company who had maintained the system for a year come out to assess. They gave me a very high quote for installation of a new AC and air handler, so I went and found Dial One to hopefully give me a better quote.

From the get go Dial One was extremely professional and fast, able to send out a technician in just a few hours to give me an estimate. Dan came by and from the moment he walked in I could tell he was an extremely honest man. He was no bs and gave me a better breakdown of what it would cost as well as explaining to me a lot of things the other company did not, and did not try to take advantage of a newer home owner. He was also more professional, checking a lot of other things to get a better assessment. Then after 20 minutes of talking to his supervisor he was able to get us a detailed, itemized quote thousands less than the other company.

Then they were able to source both the outdoor and indoor unit in a day and came by the next morning to begin installation. Again, Dan and Aaron came by to install, working with extreme care and tact, worked throughout the day, in the heat, installing everything that they initially thought might take days. Additionally, when they discovered another part they had to add on, they gave it to us at cost since it was their mistake, and did not add on labor costs.

The service manager, Josh, also came out to take a look at the duct work and gave us extremely detailed and clear breakdowns of other work he recommended, but did not push it on us. And he gave us an itemized quote as well as detailing the best time of year to get the work done, as we were already worried about cost.

All in all, I am extremely grateful for Dial One Johnson and in particular Dan, Aaron, and Josh and will absolutely be using them for all my HVAC needs going forward. I cannot recommend them enough!

They are fast, friendly and explain the repairs needed without high pressure sales feeling. Big Dan was great!! He came in checked everything fixed it all with a smile. Highly recommend.

Have been using them exclusively for a couple years now for AC and Heating. Called them out for plumbing this time and was not disappointed. James was great and explained everything thoroughly. Pricing was reasonable. Highly recommend.

Very prompt and helpful. Great at explaining the problem together me. Was overcharged for a prior job, but they were able to rectify it after my husband called. Very willing to listen and understand the issue.