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Roscoe Brown Heating, Cooling, and Plumbing Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dré Kirksey

My service technician Benjamin was great at explaining the detail of the service. He also shared a few tips on keeping the house cool in the summer. Lastly, he was able to find a setting in my thermostat that I couldn’t get to myself. Overall very pleased with the appointment

Jennifer Knapp

Mikey repaired our air- conditioning unit today.
He is very understanding, pleasant, went above & beyond by ensuring everything was working as it should.
Thank you so much!

CLARA MATHEWS

I had a new heat pump unit installed. The crew was at work by 8:00 am and done before 2:00 pm. Everyone from the start of the purchase to the very end of the installation was very professional, friendly and courteous. I am now enjoying quiet cooling system.

Evan

Out of the 3 technicians that attempted to find the leak in my natural gas pipeline, Larry Lord with Roscoe Brown was the only tech that managed to find the leak that was in the main line inside the house foundation. Although it was not an easy fix, Larry Lord did not give up and found the leaking pipe. Kudos to Mr. Lord.

robert russell

I had the privilege of knowing Mr. Roscoe Brown back many years ago. As advertisements surfaced about the same family ownership, I recalled Mr. Roscoe's attention to detail and how he maintained an incredible level of integrity and knowledge. With that recollection, I contacted them for the first time this year for a few things needed around the house. Every representative held a great knowledge and expertise in the subject at hand. Imagine this; I thought I had a "need" however the representative reported that I was okay and no need existed to spend the monies; this rep's name was Gunter Clifton -- his integrity, knowledge was very clearly the standards in place at Roscoe Brown. I am not a "review" type person; but to have an experience like mine, I would be remiss in not sharing my appreciation to Mr. Norman and his team. Thanks Gunter for being on time and honest with me. My gratitude sirs. Robert L. Russell Jr. Old Hickory TN

Wanda saputo

Roscommon Brown’s Nathan F was impressive! He actually checked out the manufacturer’s instillation of the whole house water filter system! After he figured what ever he needed to figure out he checked with us to see if we had any concerns. He was very informative and knowledgeable and answered our questions. We are new to the area and am so glad we have found a great plumbing company. Thank you NathanF, and that Rosco Brown!

chris vincent

Nathan came out to replace my outdoor faucets. He was very professional and respectful. He answered all my questions. He showed me photos of all the work he did under the house. Very happy with the Roscoe Brown experience! From setting up the appointment to job complete I have nothing but good things to say.

jill ambrose

I had a great experience with Mabry from Roscoe Brown’s. He replaced a disposal for me and was awesome. He was knowledgeable, fast and neat.
I think I have a new HVAC company after almost twenty years with my last one.

John Puryear

Dylan T. was very knowledgable and identified the problem with my HVAC in minutes. He went above and beyond to not only fix the problem on the spot but to give me advice and show me how to prevent costly issues in the future, as well as explain how my system works in ways that were easy for me to understand. He was very friendly and professional, cannot recommend this technician and company enough!

Larry Lewis

I am very pleased with the excellent service that your technicians have provided lately. Jack Celatka performed a very thorough and efficient A/C maintenance service this morning. Jack was very knowledgeable in giving me information and answering my questions. Also, a couple of weeks ago Nathan Ferreira did an outstanding job in helping me select and then installing a new bathroom sink fixture. Nathan was very responsive in numerous messages and inquiries about what sort of fixture would work in my particular situation, and then he installed the new one most professionally. Thanks for the fine service!

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