Roscoe Brown Heating, Cooling, and Plumbing

The installers did a great job installing our upstairs HVAC units one day process and great workmanship by both installers. I would highly recommend Roscoe Brown

Roscoe Brown

We haven’t had the best of luck with our 2020 Carrier AC / heating unit but Roscoe Brown does provide a good customer service. Our heat went out again last night for a 3 time in 3 years. I called at 7:30 and by 8:30 Josh G was at our house to help. He was very supportive and fixed the faulty wire quickly. He was very polite and efficient at his job. As of 8:50am we had heat again. Thank you Josh G and Roscoe Brown for the great service!

They also replace our water heater this year in a timely manner. I would recommend using Roscoe Brown for your home plumbing, AC, and heating! Hopefully you will get Josh G as your technician!

We have been very fortunate to have Bradley M. come to the house to service our multiple air units. He was very informative and helped me label my power box so I know later when I’m by myself, which one goes to what. He also went up into a attic crawl space that hasn’t been serviced in a while due to shelving in the closet of our new home. It was nice to know the condition of the upstairs unit, it was as bad as we thought. Time to replace, he gave us our options with no pressure, but we decided it was better to get a new unit for upstairs. It was time. He is very friendly and enjoyable to work with. I appreciated all his knowledge. He explained anything I was curious about in general about how the air units works and if I wasn’t sure about something he was willing to explain so I did. Roscoe Brown is very lucky to have him on their team. As hot as it is, got to have air, so give them a call to keep your units in check. Ask for Bradley as well. You’ll see what I mean in my review..

We had our A/C put in by Chris Keller and his assistant David Smith. Very friendly fellows. They were on time and ready to go. They didn’t waste any time putting in my air unit. Unfortunately for them the one part of the unit was in a tiny spot in the ceiling of our closet and so hot up there. Never heard Chris complain once. He was very clean worker, picked up after he was done. He made sure everything was good to go when he was done hooking it all up and went over the thermostat they put in which now I can control with my phone. It was 87 up in the room where the repair was and hotter in the attic where he had to replace it. David Smith hustled down the stairs with the old unit and out the door to not get anything on the carpet and he helped out the thermostat on the wall for us. Throughout the day going to get things for Chris to keep it moving along. We are very happy to have our air upstairs now for our guests. We were very lucky to get this done in a day. I know they had a lot of clients this week, but they fit us in as they said they would.

Mikey Tidwell came out to replace the coil in my system. he was on time and started work and did a expert job. this was a big job but he was wonderful and very professional. he is the first person that showed me how to use the thermostat soI could change the temperature. I would recommend him anytime. Thank you Mikey for all the hard work.

Hw McMinnville office of Roscoe Brown installed a full heat pump HVAC system in our 3d floor attic, including extensive duct and new vent work and installation. We so much appreciate the high quality of systems and service as well as the best value pricing that we could ever asked foe. We are so pleased. We especially want to call out Tony for estimate and consult customer service...Best we've ever had. Also want to call out Daniel for his highly professional installation work and the best respect a customer can receive...and the sme goes for his installation partner. Thank you so much Roscoe Brown! On a scale of 1 to 10 you are a 20!

Our technician was Mikey Tidwell. This tech was very professional, courteous, very informative, not to mention seems like a good person. He explained everything is was going to do and how long it would take. I would highly recommend Roscoe Brown and this technician for sure.

Henry Brown arrived quickly and cleared a blockage in the main sewer line that was backing water up into four condos. He quickly assessed the problem and cleared the blockage. Great job!!

Technician Seth Williams quickly analyzed & repaired the HVAC system.
He was pleasant and professional.
We have used reliable Roscoe Brown services for years.

I couldn't have been more pleased. Ryan Mullins identified a problem with my unit and worked to find that the parts were still under warranty even though it's an older unit. He was thoughtful about his recommendations for each of my 3 units. Mikey Tidwell installed the parts. He was on time, easy to talk to, professional and kind. He went above and beyond his duties.

We’ve used Roscoe Brown for over 20 years on our primary home and rental properties. We’ve always had excellent service! Recently (on Christmas Eve) we had to call in with a heating issue. I spoke to Susan (who seems to work 24/7/365) and she was kind and expedient in getting us an appointment. RB sent a wonderful tech (Nathan S) to our home first thing in Christmas morning to take care of us. The issue was not a mechanical problem at all but resulted from an additional space we added overloading the system. Nathan was nice enough to explain our options and what we could do to help with the problem until we could upgrade our system.

Roscoe Brown is not the cheapest option around but I will always recommend them over less expensive companies based on their quality, knowledge and responsiveness!